Product Support Agent

Remote or Office-Based Work in Chisinau: It's your choice

WIS is a fast-growing software and hardware company focused on the waste industry. Our mission is to automate the waste industry with innovative, cutting-edge products.
We are seeking a Product Support Agent who will work with customers to help them use and understand our products.

About the job
Answering phone calls and responding to email queries from customers.
Usually, the queries are about how to use a feature or whether there is an issue with the product, and in that case, you would flag that for the relevant personnel.

About You
No experience is necessary. The only requirements we have are:

• Excellent spoken and written English
• You like computers/software and actually care about what smartphone you have - none of this "can you fix it for me."
• A "Can Do" attitude

Company offers:

• Formal employment
• Paid leave and sick leave.
• Opportunity for professional growth;
• Cookies and coffee at the company account.

The role is a set salary, with annual increase reviews and compensation for remote working costs.

If you have questions or want to know more and to apply simply send your resume and details about yourself to: art@wiswm.com (please, indicate the relevant vacancy “Customer Support Personnel” in the subject line).