Technical Support Specialist with Russian – Remote (Relocation to Lisbon, Portugal)

Are you ready to grow your career with a globally recognized company? We are looking for a Technical Support Specialist with Russian to join our remote team in Portugal. Relocation assistance to Lisbon is available for candidates ready to make the move.

What We Offer:

• Competitive salary structure with opportunities for performance-based bonuses
• Complete hardware setup provided for remote work
• Relocation support for those moving to Lisbon, Portugal
• Fully paid training to set you up for success
• Private health insurance after the probation period
• Flexible work-from-home arrangement
• Multicultural, inclusive workplace with flat hierarchies
• Access to career development resources and internal growth opportunities
• Referral bonus program for bringing in new talent

Key Responsibilities:

• Provide expert technical support to customers via phone, email, and chat
• Understand user issues and deliver accurate, tailored solutions
• Maintain high standards of service and professionalism
• Document interactions and troubleshooting steps clearly and accurately

Candidate Profile:

• Fluent in Russian with strong English skills (written and verbal)
• Tech-savvy with basic troubleshooting abilities
• Prior experience in customer support or technical assistance is a plus
• Strong problem-solving skills and a customer-first mindset
• Comfortable learning new systems and workflows
• Willing to work in shifts depending on support coverage needs

Requirements:

• EU work eligibility
• Reliable internet connection suitable for remote work
• Open to relocation to Lisbon (support provided if needed)

Apply Now:
Become part of a forward-thinking team that values service, growth, and collaboration.
Submit your CV in English. Only shortlisted candidates will be contacted.
Our recruitment process is fully digital and includes virtual interviews.