Corporate Sales Specialist

Visit https://dyninno.com/en/careers/ to learn more about our opportunities, and let's create unforgettable travel experiences together! 

We offer:

• Salary from $700 NET + up to $1000 bonuses based on your performance.
• Monthly rotating schedule (subject to change based on department's needs): 7AM-4PM / 2PM-11 PM / 10PM-7AM
• Official employment and social benefits (IT-park company).  
• Valuable experience in a diverse, global environment.  
• Engagement with an international group of companies with strong values and an inclusive corporate culture.  
• Participation in exciting global projects and collaboration with large international companies.  
• Career growth and development, including training to enhance your B2B client management skills.
• Dynamic work environment.
• Modern office with all facilities and relaxation areas, located in the heart of Buiucani district, Chisinau.  

As an Corporate Specialist, you will play a key role in delivering top-notch service, tailored, and effective solutions to clients’ travel needs.

Key responsibilities:  

• Ensure the highest level of customer satisfaction through proactive communication and personalized services.
• Build and maintain long-term, trustful relationships with clients, fosucing on mutually beneficial outcomes.
• Develop expertise in our travel systems and services to provide clients with insightful and tailored recommendations.
• Communicate effectively to understand client needs and clearly explain the value of our products and services.
• Identify potential issues and offer innovative solutions with a proactive approach to client management.
• Apply various sales strategies to manage all aspects of travel arrangements (tickets, hotels, transfers, car rental, VIP and fast track, visa support, travel insurance, restaurants, events and more).   
• Providing services in line with internal SLAs and developed KPI-s, maintaining high standards of operational excellence. 
• Accurately prepare required travel documentation for business trip in each location.
• Collect and analyze data to understand consumer behavior, identify trends, and suggest improvements to travel policies and workflows.  
• Resolve complaints and prevent issues by proposing initiatives to improve processes and workflow. 

Ideal candidate:  

• Fluent in both English and Russian (verbal and written). 
• Knowledge of additional languages is a plus.
• Extensive experience in B2B sales and negotiation, demonstrating the ability to manage high-value accounts effectively.
• Exceptional customer service skills, with a focus on delivering personalized experiences and fostering long-term client relationships.
• Strong understanding of travel management systems; previous experience in the travel and/or airline industry as a personal assistant or in customer service (VIP CS and/or VIP sales would definitely be a plus). 
• A solution-focused mindset with a proactive and initiative-driven approach, able to identify opportunities for process improvement and present innovative solutions.
• Excellent planning and organizational skills, capable of managing multiple tasks efficiently. 
• Flexible, adaptable and reliable, with a willingness to go the extra mile to meet client needs and expectations.

Join us, and let’s create exceptional experiences together!
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LinkedIn: https://www.linkedin.com/company/dyninno-group
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