Middle Client Delivery Manager with Turkish

GR8 Tech is a leading B2B provider of iGaming solutions that empowers operators to grow, lead, and win.

We deliver high-impact, full-cycle tech solutions designed to scale. From seamless integration and expert consulting to long-term operational support, our platform powers millions of active players and drives real business growth. It’s more than just a product — it’s the iGaming Platform for Champions, built for those who play to lead.

We know the game and how to take it to the next level. With 1000+ talented professionals on board, we don't just build tech — we build success stories for iGaming operators all over the world.

Our ambition drives us, our people make it real. Join us and be part of building champion-level success!

What You’ll Be Driving:

• Leading a growing team of technical experts, working on strategically crucial client onboarding projects, contributing to the expansion of the team’s responsibilities and functions;
• Managing integration projects, organizing and leading cross-functional teams, orchestrating collaboration between multiple business units, coordinating activities to onboard new clients successfully, ensuring a smooth transition to maintenance or business-as-usual phase;
• Working closely with clients, Sales, and Account Managers, ensuring the efficient operation of delivery processes, addressing client needs, facilitating long-term partnerships;
• Identifying and addressing daily challenges, making timely and informed decisions;
• Contributing to the implementation of scalable delivery processes in coordination with the Head of Global Delivery;
• Optimizing delivery processes, systems, and tools to enhance efficiency, quality, and customer satisfaction
• Monitoring and analyzing performance metrics and KPIs, identifying areas for improvement, driving operational efficiency;
• Collaborating with Account Managers, Head of Global Delivery, and executive leadership, offering strategic insights and recommendations for business growth, platform service innovation, and expansion.

What Makes You a GR8 Fit:

• At least 3 years of strong IT client delivery management experience: leading development projects and teams, understanding IT processes such as Change Management and Release Management;
• Client delivery experience in B2B organizations;
• iGaming experience (at least strong understanding of the industry);
• Client Relationships and stakeholder management experience: managing client relationships and stakeholders effectively;
• Demonstrated ability to manage teams of 10+ people: successfully delivering multiple projects;
• Advanced proficiency in project support and monitoring tools: using JIRA and Confluence;
• Hands-on experience with Agile/Scrum methodologies: applying Agile practices to client delivery management;
• A solid understanding of the Software Development Life Cycle (SDLC): identifying opportunities for improvement;
• A passion for building efficient, reliable, and motivated teams: fostering strong collaboration;
• Strong people management, organizational, planning, and problem-solving skills: ensuring smooth project execution;
• Full proficiency in Turkish;
• Fluency in English, proficiency in Russian (mandatory requirement).

Why You’ll Love Working Here:

• Benefits Cafeteria
• An annual fixed budget that you can use based on your needs and lifestyle. You decide how to allocate it:
• Sports – gym, yoga, or any activity to keep you active;
• Medical – insurance and wellness services;
• Mental health– therapy or coaching support;
• Home office – ergonomic furniture, gadgets, and tools;
• Languages – courses to improve or learn new skills.

Work-life

• Parental support with paid maternity/paternity leave and monthly childcare allowance;
• 20+ vacation days, unlimited sick leave, and emergency time off;
• Remote-first setup with full tech support and coworking compensation;
• Regular team events – online, offline, and offsite;
• Learning culture with internal courses, career development programs, and real growth opportunities.

Our Culture & Core Values

GR8 Tech culture is how we win. Behind every bold idea and breakthrough is a foundation of trust, ownership, and a growth mindset. We move fast, stay curious, and always keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs;
OWN YOUR GAME: we take initiative and own what we do;
ACCELER8: we move fast, focus smart, and keep it simple;
CHALLENGE ACCEPTED: we grow through challenges and stay curious;
BULLETPROOF: we’re resilient, ready, and always have a plan.
To keep things efficient, please apply only for roles that closely match your experience.

Apply here - https://grnh.se/5zwj0yf2teu