Technical Support Specialist with Russian – Remote (Relocation to Bulgaria)

Are you looking to grow your career with a dynamic international team while working remotely? Join us as a Technical Support Specialist with Russian, and become part of a company that values your talent and offers real growth opportunities.

What We Offer:

• Competitive salary with performance-based bonuses
• Full home office equipment provided
• Relocation support to Bulgaria, including logistics assistance
• Fully paid, in-depth training program
• Private health insurance after the probation period
• Remote work arrangement with flexible structure
• Inclusive, multicultural team with flat hierarchies
• Career development through TELUS Career Academy
• Employee referral bonus program

Your Responsibilities:

• Provide technical support and resolve customer inquiries via phone, email, and chat
• Understand client needs and deliver tailored support solutions
• Maintain high service quality and accurate documentation
• Troubleshoot technical issues across a range of services

Candidate Profile:

• Fluent in Russian with excellent English communication skills (written and verbal)
• Technically inclined with basic troubleshooting skills
• Strong problem-solving and customer service mindset
• Previous experience in technical support or customer care is an advantage
• Able to work in shifts as required

Requirements:

• Eligibility to work in Bulgaria or hold EU citizenship
• Reliable internet connection for remote work

How to Apply:
We offer a supportive, engaging, and professional environment where you can thrive.
Submit your CV in English. Only shortlisted candidates will be contacted.
Our recruitment process is fully virtual.