31 год
Женщина
Chișinău
30 000 MDL
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ТОП Навыки
Опыт работы
Июль 2020 - Настоящее время
5 лет 4 месяца
Freelance Journalist/Copywriter
Freelance
Кишинев
Editing the content on faradeseuri.md website, writing articles for the website. Contract-based part-time job.
Февраль 2022 - Декабрь 2022
10 месяцев
Account Manager
GoParrot at Square
Кишинев
Communicational responsibilities:
· Collecting client’s requirements and implementing them accordingly;
· Running demo calls and presentations for the clients (US market);
· Advising the clients how to achieve a better web store;
· Continuous customer happiness maintenance throughout the implementation process.
Technical responsibilities:
· Customizing web stores and via dashboard;
· Implementing the features requested by the client;
· Collecting feedback, feature requests and escalating accordingly to RnD team;
· Troubleshooting issues/errors submitted by the client;
Ноябрь 2020 - Январь 2022
1 год 3 месяца
· Provided support to clients (via phone, chat and email) regarding a vast range of technical issues: software issues, VPN, account issues, software installation, Internet connectivity issues, emailing options etc.;
· Guided the new customers through the onboarding process;
· Fixed and explained all misconfigurations, questions, issues from customers;
· Documented issues that I dealt with on a daily basis into the ticketing system;
· Escalated issues to the next level of support when necessary.
Май 2020 - Июнь 2020
2 месяца
Copywriter/Journalist
Rockit Conference 2020
Кишинев
- Translating press-releases from Romanian/English to Russian;
- Preparing interviews, articles for PR campaign of the conference.
Май 2019 - Апрель 2020
12 месяцев
Learning Processes Manager
PENTALOG CHI
Кишинев
Pentalog CHI is a French IT company with 11 offices all over the world .As IT domain is developing very fast, the company needs to constantly train its employees to be on track with new trends. So at this point, I was responsible for:
· Operations coordination for all trainings (quantitatively and qualitatively) in 11 offices in France, Germany, USA, Mexico, Moldova, Romania, Vietnam;
· Analysis of data and documents, providing statistics and summaries of training data;
· Development of internal satisfaction surveys; evaluation of the effectiveness of trainings;
· Supervising English, French, German languages teachers in 6 agencies and validating their salaries;
· Providing access to online self-training platforms;
· Annual training plan update.
Декабрь 2017 - Март 2019
1 год 3 месяца
Founder & Coordinator at “Hai, Moldova!” and World Cleanup Day- 2018
Ecovisio
Кишинев
Since Hai Moldova is a civic initiative that makes part of global international movement Let's Do It! World and World Cleanup Day, as initiator of the project in Moldova in 2018 I was responsible for:
- recruiting people to organize a national cleanup;
- finding partners and donors and maintaining relationships with them, fundraising;
- managing social networks accounts;
- events planning;
- making sure marketing strategy from global team is translated and adapted for local context;
- managing logistics of all communication and branded materials;
- spokesperson role - leading press-conferences with partners, international guests and speakers from different domains: local authorities, embassies, business, NGOs;
- keeping track of project budget - preparing spending reports and all necessary documents;
- management of logistics and content for trainings for local coordinators;
- ensuring all necessary documentation for 7-10 team members' employment and contracts with partners;
- financial reporting.
Locally the project involved 77 thousands of people and 100 000 EUR. Globally in the World Cleanup Day took part 157 countries and 17 mln. of volunteers, making it the biggest international civic movement in human history.
Февраль 2019 - Февраль 2019
1 месяц
OSCE Translator for International Short-term Observers at Parliamentary Elections in Moldova
OSCE
Кишинев
I was a short term OSCE accredited interpreter for short-term international observers at Moldovan Parliamentary Elections on 24 February 2019.
Февраль 2018 - Май 2018
3 месяца
“Kometa” video journalist and editor
“Kometa”
Кишинев
Searching actual and viral stories
Editing texts in Russian and Romanian
Editing videos and publishing them in Facebook and vk.com (see all my videos here https://vk.com/kometa.news)
Октябрь 2017 - Январь 2018
4 месяца
UNDP intern
UNDP
Кишинев
Providing PR and Communication support to the project
Fully responsible for organizing the accessibility event “User Safari”
Creating a booklet about the project “Strengthening capacities of the MIA of Moldova”
Июль 2017 - Сентябрь 2017
3 месяца
Website Operator
Metru Patrat
Кишинев
Content writing for website.
Июнь 2016 - Июль 2017
1 год 1 месяц
Communication Coordinator
Moldovan Environmental Governance Academy
Кишинев
-Making overall communication strategy for all projects of organization (website, SMM).
-Creating PR-strategy for organization.
-HR responsibilities - Recruiting new team members (launching calls for application, preparing ToRs, interviewing)
-Event management.
-Collaboration with media.
-Creating Facebook and blog content.
Articles have attracted potential partners and participants of educational projects such as “Face Robots”, “Eco-Hackathon”, “Hai Moldova” etc.
I was an active member of organization, offering ideas to projects’ development.
Сентябрь 2016 - Ноябрь 2016
3 месяца
Journalist, TV Reporter
NTS
Тараклия
Basic reporter's activities:
- interviewing people;
-creating text for voiceover;
-making a voiceover;
-editing the videos.
Языки
Румынский Свободно владею
Русский Свободно владею
Английский Свободно владею
Болгарский Базовый
Украинский Базовый
Желаемая отрасль
Образование: Высшее
Год окончания: 2016
The Moldovan State University
Факультет: Journalism and Mass Communications
Специальность: Journalism
Ещё учусь
University of Exeter Business School
Факультет: Faculty of Environment, Science and Economy
Специальность: MSc Entrepreneurship and Innovation Management
Курсы, тренинги
Год окончания: 2018
Clean World Conference in Tallinn
Организатор: Let's Do It! World
Год окончания: 2019
Clean World Conference in Tallinn
Организатор: Let's Do It! World
Год окончания: 2016
Winter and Summer Schools for Young Leaders "Take-Off".
Организатор: British Embassy in Chisinau
Год окончания: 2023
IELTS Certification 7.0
Организатор: IELTS
Пожелания к работе
Место работы
În locația angajatorului
Hibrid (Oficiu/Acasă)
Remote
График работы
Part-time
În ture
Fără program
Flexibil
Full-time
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