30 лет
Мужчина
Chișinău
Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".
Обо мне
Oiginally from Republic of Congo, but lived in South Africa for about 15 years. I finished my studies in 2018. Now currently reside in Moldova since October 2022.
- Computer literacy, Computer maintenance, Computer hardware installation
- Technical skills, Creativity, Teamwork, Microsoft office, Good communication
- Cloud management, Advance-Ms Office and Internet, Laptop\Desktop Repairs
- Troubleshooting, Installing Computer Hardware and Software
Опыт работы
Июнь 2023 - Настоящее время
2 года 6 месяцев
Sales marketing
SEO/SEM
Кишинев
- I was to Access control, security escorts, service call response, and report writing.
- Access extensive reference manuals/materials to obtain accurate information.
- Access to personal development and technical training programs.
- Address problems and requests by transmitting information or providing solutions.
- Analyze daily product delivery requirements for fuel operations.
- Answer dispatch phones according to service level and incoming call volume.
- Answer emergency calls, and gather important information for citizens and responder safety.
- Answer multiple calls from carriers that are bidding on loads.
- Answer phone calls and issue field service tickets accordingly.
- Answer phone calls timely and professional.
- Answer phones and provide driver assistance with directions and/or product availability.
- Answer questions about delivery times.
- Answer calls for the hearing impaired.
- Answer calls from clients regarding delivery / pick up / shipping schedule.
- Answer the phone for service calls and respond to voicemails.
- Answer the phone quickly and professionally.
Октябрь 2022 - Июль 2023
10 месяцев
Call Center Agent
S.R.L. GAMMA MARKETING
Кишинев
- Answer incoming calls and respond to customer’s emails
- To provide product and service information to the customer
- Follow-up customer calls where necessary
- Document all call information according to standard operating procedure
- Process orders forms and applications
- Upsell products and service
Языки
Румынский Не знаю
Русский Не знаю
Английский Свободно владею
Образование: Высшее
Год окончания: 2019
University of South Africa
Факультет: Criminology
Специальность: criminal justine
Год окончания: 2016
Richfield college
Факультет: computer technician
Специальность: hardware and service technician
Пожелания к работе
График работы
Full-time
Водительское удостоверение
Категория: C
Чтобы открыть контактную информацию соискателя, нужно зарегистрироваться и оплатить услугу "Доступ к базе резюме".