Загруженный файл CV

PROFESSIONAL SUMMARY

Results-driven sales professional with 10+ years of progressive experience in sales, customer relationship management, and business operations. Proven track record of exceeding sales targets, managing complex transactions, and building lasting client relationships. Multilingual communicator with expertise in consultative selling, team leadership, and customer retention strategies.

CORE COMPETENCIES

Sales Excellence: Consultative selling * Deal closing * Sales forecasting * CRM management
Leadership: Team development * Performance coaching * Conflict resolution * Strategic planning
Customer Focus: Relationship building * Customer retention * Needs assessment * Service excellence
Communication: Multilingual proficiency * Persuasive presentation * Negotiation * Cross-cultural communication

PROFESSIONAL EXPERIENCE

Sales Manager | Auto Heaven, LLC | Chantilly, VA USA | March 2019 - September 2023

Led automotive sales operations with focus on premium vehicle transactions

• Exceeded sales targets by implementing strategic sales processes and performance coaching programs
• Managed complex sales cycles
• Recruited and developed sales talent, improving team conversion rates and customer satisfaction
• Utilized advanced CRM systems to track prospects, manage sales pipeline, and optimize follow-up strategies
• Forecasted and tracked annual, quarterly, and monthly sales performance, consistently maximizing gross profits
• Maintained 90%+ customer satisfaction through exceptional service delivery and effective relationship management
• Resolved complex customer issues and negotiations, turning challenges into opportunities for additional sales

Co-Owner / Manager | Summer Fun, LLC | Ocean City, MD USA | May 2013 - October 2018

Founded and operated comprehensive service business catering to international clientele

• Built business from startup to successful operation serving 200+ international students annually
• Managed diverse service portfolio including housing, transportation, travel packages, and personal management
• Developed strategic partnerships with hotels and transportation providers to create value-added packages
• Handled complex logistics coordinating travel, accommodations, and group bookings
• Maintained financial oversight of multi-service operations while optimizing expenses and maximizing profitability
• Provided exceptional customer service to international students, ensuring satisfaction and generating referrals
• Led cross-functional team of 5+ employees across multiple service areas

Server | Provocateur Cafe & Night Club | New York, NY USA | November 2009 - December 2012

Delivered premium hospitality experience in high-end Manhattan venue

• Provided exceptional service to discerning clientele in upscale Manhattan establishment
• Managed multiple priorities in fast-paced, high-pressure environment while maintaining service excellence
• Built rapport with diverse, international clientele enhancing customer experience and encouraging repeat visits
• Collaborated effectively with kitchen and service teams to ensure seamless operations

EDUCATION

Bachelor of Science | Agricultural State University of Moldova
Selective Breeding and Genetic Engineering of Field Crops

LANGUAGES

• Romanian - Native proficiency
• English - Professional working proficiency
• Russian - Professional working proficiency

Multilingual capabilities enable effective communication with diverse international travelers

KEY ACHIEVEMENTS

• 10+ years of progressive sales and management experience
• Proven track record in transaction sales
• International business experience with cross-cultural client management
• Entrepreneurial success building and operating service-based business
• Team leadership experience developing and coaching sales professionals
• Customer retention expertise maintaining long-term client relationships