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Profile

I am committed to my work, I am full of enthusiasm and inspire team members to achieve their potential while working toward common goals. An organized, detail-oriented, and conscientious self-starter, able to operate strategically and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Able to follow standard operating procedures and work in a methodical and tidy manner. Always maintain a clean and safe work environment, and focused on helping the employer to deliver the best results.

Work History

CNH INDUSTRIAL (UK)
April 2018 - May 2025

Inbound Group Leader

• Lead and supervise a team of ten staff members in the inbound department, ensuring efficient unloading, checking, and storage of incoming goods.
• Coordinated daily inbound operations including delivery scheduling, stock receiving, and system updates.
• Ensured all deliveries were accurately checked, documented, and stored according to company procedures.
• Maintained compliance with safety and quality standards across all inbound processes.
• Trained and supported new team members, improving team performance, and reducing onboarding time.
• Resolved delivery discrepancies and communicated with suppliers and internal departments to ensure smooth operations.
• Improved inbound processing times by streamlining workflow and optimizing space management.
• Delegated tasks and planned shift activities to maximize productivity and meet daily goals.
• Monitored stock levels and coordinated with inventory staff to maintain accuracy.
• Ensured all safety protocols and warehouse procedures were followed, resulting in zero accidents during leadership period.
• Reduced communication gaps by implementing regular check-ins and clear reporting procedures.

Forklift/VNA/Reach truck

• Unload/load the trailer in a safe manner, assuring me, before the start, to complete the checklist and be sure the truck is safe to use. If the truck is unsafe, report to Team Leader or Manager.
• Liaising with the various transportation drivers to ensure they follow site safety regulations and secure vehicle into the site, for a safe load/unload (collect the keys, engine off).
• Receiving and Sorting the stock depending on date of receiving and putaway area.
• In the event of an accident being discovered due to incorrect loading or delivery, reporting an investigation and prevention of similar situations in the future to the Team Leader or Manager.
• Receive and record the Storage stock, complete the manifest, load in a safe manner.
• Using the Reach truck for mobilizing and arranging pallets in the racking, respect the pallet sizing. On putaway process paying attention to weight of the pallet and the classification of the stock (heavy stock and good classification-low level).

Dock Clerk

• By first scanning, report any missing parcel, send the report to carrier about number of parcels, trailer plate number, date of delivery and missing parcel, if we have one.
• Control of booked delivery, delivery on time, in case of delay, send a request to know the reason for delay.
• Checking/filling out the paperwork for any delivery, in case the excel file is missing sent the request to carrier.

Putaway (mezzanine, Zone2, Zone 5)

• Ensure the pack quantity is correct, every single pack is labeling and use the putaway ticket only for scanning the HU number.
• Counting the items before to conform the putaway ticket and make sure the quantity is correct.
• Respect the classification of the items and pay attention to the weight of units, special on Zone2 and Zone 5.
• Rotated and putaway new stock while also consolidating product to efficiently conserve space.
• Monitoring and controlling the checked stock waiting for urgently putaway (target date).

Receiving and checking

• Receive the stock and check every single item individually, pack quantity, labels and the classification for new stock on transit.
• On case if wrong pack quantity, repacking and relabeling.
• Report the damaged stock or unknown parts to the Quality Department for urgent inspection.
• Receive and check the stock depending on the date of receipt, always verify the stow date of the transfers.
• Report to the quality department about broken or unidentified items.

Associate | Amazon Fulfillment Center BHX3 (UK)
February 2017 - March 2018

Proxy Team Leader

• Running the dock department on behalf of the team leader and ensuring all operations get completed in a timely manner.
• Organizing work with a team of 4-5 people, ensure to allocate enough people to the right tasks.
• Completing reports at the end of the shift, regarding the transfers made, calculating the units in the yard/buffer dock, open/unopened transfers.
• Monitoring and controlling work safety in the department, signing checklist for LLOP, Pallet Stacker or Counter Balance, after the visual check and completion of the checklist by the driver, investigating and reporting to the Health and Safety department about accidents due to incorrect delivery or loading.

Shipping Clerk

• Control of the collection time of each transport machine (VRID number), in case of delay, the use Case Management to find the reasons for the delay and request a new ETA.
• Verifying delivery of all products at the date indicated to our customers using the Work Pool.
• Complete the paperwork, indicating the seal number, loaded units, etc.