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Customer Service Agent Spanish - Teleperformance

Remote (from home)

Contact details

City: Arad

About me

I graduated from the Arad Economic High School. I am a confident, sincere person and I am open to new experiences. I learn new things easily and quickly. I am looking for a place to develop my knowledge and creativity. I have a digital skills certificate, more precisely the ECDL certificate, I like to work in a team and to be able to come up with ideas that help the evolution of the company but also my own knowledge.

Professional experience

Experience by departments

• Textile / Fashion design: 2 months
  Mar 2025 - Sep 2025
  7 months
• Sales: 3 months
• Client Service / Call Center: 7 months
• Marketing: 8 months
• Finance / Accounting: 9 months
• Insurance: 1 year
• Administrative / Logistics: 1 year and 5 months

Customer Service Agent Spanish - Teleperformance

Remote (from home) | Client Service / Call Center | Insurance

Acquired skills and competencies:

• customer
• customer support
• Call center
• Sales
• Customer service

Sales agent - Best Germany Autos

Sep 2024 - Nov 2024
3 months
Arad | Sales | Auto / Automotive

Jul 2023 - Aug 2024
1 year and 2 months

Acquired skills and competencies:

• Vanzari
• iBank
• Vanzare
• Sales Management
• Sales
• Negociere
• publicitate promovare
• Comunicare negociere
• publicitate promovare marketing
• relatii clientii
• lucrul publicul

Administrative officer - Candy Logistic SRL

Arad | Administrative / Logistics | Transport / Logistics / Import - Export

Jun 2024 - Jul 2024
2 months

Sep 2022 - Apr 2023
8 months

Jul 2022 - Sep 2022
3 months

Aug 2021 - Jul 2022
1 year

Oct 2020 - Jun 2021
9 months

Acquired skills and competencies:

• english
• administrativ
• Microsotf Outlook

PRACTITIONER - SCM Arcoom SCM

Arad | Textile / Fashion design | Manufacturing

• Practice in the clothing manufacturing industry and their verification, according to quality control

Marketing Manager - Planet Program

Arad | Marketing | Advertising / Marketing / PR

Acquired skills and competencies:

• Marketing online
• Google Analytics
• Adobe Premier
• Email Marketing
• Marketing
• Facebook Ads
• Social Media Marketing
• publicitate promovare marketing

Assistant manager - Invest Quality Systems

Arad | Administrative / Logistics | Administrative / Public Sector

Acquired skills and competencies:

• organizational
• Client interaction

Brokerage assistant - Consultanta & Company Asigurari SRL

Arad | Insurance | Insurance

Acquired skills and competencies:

• Computer
• computer microsoft office

Practitioner - Kia

Arad | Finance / Accounting | Auto / Automotive

Acquired skills and competencies:

• datawarehouse
• etl
• Data Warehouse
• dwh
• teradata
• datastage

Education

2021-2025
Bachelor's degree - Universitatea aurel vlaicu
Inginerie economica industrială | Arad

2018 - 2021
Colegiul Economic Arad
Tehnician în activităţii economice |

Skills

General skills

• the desire to learn new things
• Teamwork
• Microsoft Office
• communicate
• Creative
• The person open to the new
• Adobe Premier
• Facebook Ads

Foreign languages

Romanian: Advanced
Spanish: Advanced
English: Intermediate

Language levels:

• Romanian (5/5)
• Spanish (4/5)
• English (3/5)

Other sections

Volunteering

• Volunteer for children with problems
  period Nov 2020 - May 2021

Driving license

• Category B
  date acquired 24 Dec 2020