Резюме № 36305 от 13 декабря 2025

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Curriculum Vitae

Address: Str. Florilor 28/3, Chisinau, Moldova
Str. Zorilor 5, Straseni, Capriana, MD-3712
Date of Birth: 12.12.1998

TOP-SHOP, CHISINAU – CALL CENTER OPERATOR | MARCH 2017 – AUGUST 2017

Processed customer orders via phone, provided product information, handled returns and complaints, updated customer data.
Tools Used: Internal CRM system, VoIP phone system.

IBC INVESTING, CHISINAU – SALES MANAGER | JANUARY 2017 – DECEMBER 2018

Contacted potential clients and presented investment opportunities in various financial assets. Provided basic consultations, built long-term relationships with interested investors, and followed up regularly.
Tools Used: CRM system, phone communication, email client.

METRO "ZAKAZ.MD", CHISINAU – WAREHOUSE WORKER | MARCH 2020 – SEPTEMBER 2020

Prepared and handed over goods to couriers according to delivery routes and accompanying documents. Collected payments from couriers and ensured proper documentation.
Tools Used: Internal logistics software, barcode scanner, POS system.

VELGAR, CHISINAU – UNIVERSAL COOK | 2021

Prepared a wide range of à-la-carte European dishes (hot & cold kitchen).
Managed mise-en-place, portioning, plating, and final presentation.
Coordinated the flow between hot line, cold line, and pastry to keep service times on track.
Monitored HACCP standards, controlled temperatures, and maintained kitchen hygiene.
Trained and supervised junior cooks on recipes and safe equipment use.
Tools Used: Professional kitchen equipment, HACCP checklists, POS ticket display.

ST. TRINITY HOSPITAL (COVID DEPT.), MOLDEXPO, CHISINAU – MEDICAL ASSISTANT (UNQUALIFIED) | SEPTEMBER 2021 – APRIL 2022

Assisted with the basic care of COVID-19 patients under medical supervision.
Provided non-qualified first aid, fed and repositioned patients, and monitored their hygiene and condition.
Participated in emergency procedures such as resuscitations, as requested by doctors.
Maintained patient comfort and communicated with medical staff regarding patient needs.
Tools Used: Protective medical equipment, wheelchairs, stretchers, patient monitoring sheets.

DEMOLITION WORKER – STUTTGART, GERMANY | MAY 2022 – SEPTEMBER 2022

Carried out interior demolition works in residential buildings according to project specifications and safety regulations.
Dismantled walls, flooring, ceilings, and installations using manual and power tools.
Sorted construction debris and ensured proper disposal.
Maintained a clean and safe working environment in coordination with the site supervisor.
Tools Used: Jackhammers, drills, angle grinders, protective gear.

ORANGE MOLDOVA, CHISINAU – CUSTOMER SUPPORT CONSULTANT | DECEMBER 2022 – APRIL 2023

Provided technical support and assistance to customers via inbound calls.
Offered consultations regarding company services, subscription plans, and promotions.
Clarified billing issues, overcharges, and monthly invoice details.
Identified and resolved customer concerns by offering optimal and personalized solutions.
Tools Used: CRM system, internal Orange support platform, VoIP system.

SEAFOOD PICKER – LISBON, PORTUGAL | APRIL 2023 – MAY 2023

Collected edible mollusks manually in the Vasco da Gama gulf area.
Worked in tidal zones under physical conditions, ensuring proper harvesting according to local regulations.
Cleaned and sorted the catch before transport.
Tools Used: Manual harvesting tools, rubber boots, waterproof gloves, collection baskets.

HOTEL RESTAURANT, CONSTANTA, ROMANIA – COOK | MAY 2023 – SEPTEMBER 2023

Prepared a variety of European, traditional Romanian, and Italian dishes for hotel guests.
Managed mise-en-place, cooked à-la-carte and buffet-style meals in a fast-paced beachside environment.
Maintained kitchen cleanliness and complied with food safety regulations.
Collaborated with a team of cooks to ensure smooth kitchen operations during peak hours.
Tools Used: Industrial kitchen equipment, grill, pasta cooker, ovens, food safety checklists.

EVROVIA, CZECH REPUBLIC – PAVING INSTALLER | OCTOBER 2023 – DECEMBER 2023

Installed paving stones and curbstones on construction sites according to layout plans.
Prepared surfaces, leveled terrain, and applied bedding layers for pavement installation.
Ensured precision in alignment and finishing, working both manually and in teams.
Tools Used: Manual paving tools, levels, rubber mallets, wheelbarrows, construction gloves.

HOTEL BRISTOL, CHISINAU – HOT KITCHEN COOK | FEBRUARY 2024 – SEPTEMBER 2024

Worked in the hot kitchen section of a central hotel restaurant, preparing a variety of European dishes.
Cooked main courses à-la-carte, managed meat and fish preparation, sauces, and side dishes.
Ensured food quality and timely delivery during service hours.
Maintained high hygiene standards and followed internal kitchen protocols.
Tools Used: Professional kitchen equipment, HACCP procedures, kitchen inventory system.

GLOBAL CONSTRUCT, TALLINN, ESTONIA – SITE SUPERVISOR | SEPTEMBER 2024 - NOVEMBER 2024

Coordinated daily activities of construction workers on a bridge renovation project.
Received and implemented instructions and plans from site manager and project lead.
Participated actively in hands-on construction tasks alongside the team.
Monitored work progress and reported completed tasks to supervisors.
Ensured basic compliance with safety measures on site.
Tools Used: Physical construction plans, hand tools, basic reporting templates.