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Business Development & Operations Specialist

I think fast, work clean, and deliver results without the drama. Operations, business development, coordination mission and I'll run it. Efficiency is my style, not my struggle.

Timişoara

SKILLS

• Data Accuracy & Process Optimization
• Time Management & High-Pressure Performance
• CRM
• Client Relations & Customer Service
• Analytical Thinking & Problem Solving
• CRM Tools Proficiency
• Cross-Functional Collaboration

WORK EXPERIENCE

Data Entry Specialist
Launchmetrics - Timisoara
Nov 2024 - Present

• Analyzed luxury industry content (fashion, beauty, jewelry, watches, cars, hotels, resorts, yachts) in Romanian, English, and Russian using internal classification rules.
• Processed and validated high-volume data with 98%+ accuracy, consistently completing 110-130% of daily targets.
• Updated and structured entries in the internal database before daily deadlines.
• Reviewed materials for incorrect or missing information and corrected entries before final submission.
• Prepared short daily reports on completed volume and accuracy metrics.
• Gained strong familiarity with global luxury brands, trends, and media coverage through routine analysis.

Account & Client Support
Pro Gaming Software - Chişinău, Moldova
Nov 2021 - Sept 2022

• Managed a portfolio of recurring clients and maintained a 90%+ client satisfaction/renewal rate.
• Coordinated with technical, finance, and support teams to resolve client requests within agreed timelines (avg. 24-48 hours).
• Presented company products and updates clearly to clients during calls and chats.
• Reached 110-120% of monthly sales targets.

Sales Consultant
ORIGINI.MD - Chisinau, Moldova
Oct 2020 - Sept 2021

• Achieved 135% of monthly sales targets, consistently earning bonuses.
• Coordinated supplier orders, tracked deliveries, and ensured timely restocking.
• Managed inventory, stock control, and daily reporting in Excel and 1C.
• Checked shipments, handled delivery documentation, and supported logistics flow.
• Negotiated with clients and suppliers, handled objections, and resolved customer doubts.

EDUCATIONAL BACKGROUND

Master's Degree in Audit and European Funds Management
Universitatea de Vest - FEEA
Oct 2024 - present

• EU Funds Management & Project Compliance
• Audit Processes & Financial Reporting
• Strategic Planning for European Programs
• Risk Assessment & Control Procedures
• KPI Tracking & Implementation Monitoring

Bachelor in International Relations and European Studies
Universiatea din Craiova - RISE
Oct 2021 - Jul 2024

• International Project Planning & Strategy Alignment
• Cross-Cultural Communication & Collaboration
• EU Trade, Finance, and Policy Interpretation
• Political & Economic Trend Analysis

LANGUAGES

• Romanian - native
• Russian - native
• English - C1

PERSONAL INTERESTS

• Tennis Lover with a Competitive Past - I played tennis competitively when I was younger, and now it's a hobby I still love.
• EU Projects Explorer - my first Erasmus project was approved, and I'm eager to create many more.
• Creative Eye - passionate about photography, aesthetics, and capturing small details that tell a story.
• Cultural Explorer - traveled to 20 countries.

VOLUNTEERING

Volunteer
Union of Romanian Students (USR) - Craiova
Oct 2021-July 2024

• Helped organize a citywide student event (including a charity bicycle race) and coordinated teams to execute it.
• Managed simple logistics, registrations, and communication tasks during university projects.
• Supported fundraising actions where collected funds were donated to local public organizations.

Volunteer
Association of Moldovan Students - Craiova
Oct 2021 - July 2024

• Assisted new Moldovan students with integration into university procedures and local systems.
• Supported organization of small community activities for Moldavian students.