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Communication and Public Relations Specialist

Cluj-Napoca

About Me

Communication and public relations specialist, passionate about branding and marketing, with strong skills in developing communication strategies and managing interpersonal relationships. Calm and calculated, solution-oriented, seeking to contribute in a dynamic environment that values creativity and collaboration.

WORK EXPERIENCE

Public Relationship Specialist

Neon Lighting S.R.L.
Dec 2024 - Now

• Online sales operations, product listing and management
• Built relationships with clients to maintain sales goals and create new opportunities
• Handled customer inquiries and provided product recommendations to increase satisfaction.
• Managed order processing, returns, and after-sales support.
• Wrote and distributed press releases, newsletters, and social media content.

Account Manager / Customer Service Specialist

MOONSHINE READINGS S.R.L
2021-2024

• Managed client relationships and ensured satisfaction.
• Scheduled and coordinated appointments and events.
• Resolved client issues quickly and efficiently.
• Created and published social media content, including Canva designs.
• Assisted in organizing courses, workshops, and promotional activities.

EDUCATION

Bachelor's Degree, Communication and Public Relations

Babeş Bolyai University
2020 - 2024

High School Degree, Filology

Colegiul Naţional Pedagogic "Ştefan cel Mare"
2016-2020

SKILLS

• Sales Strategies
• Negotiation Skills
• Problem-Solving
• Social Media Communications
• Copywriting
• Team Collaboration

LANGUAGE

• Romanian
• Russian
• English