Загруженный файл CV

SKILLS

• Document Management Software | Attention to Detail
• Communication & Interpersonal Skills | Team Collaboration
• Organizational & Time Management | Adaptability
• Proficient in Microsoft Packages | Flexibility

EXPERIENCE

Document Controller Mar 2024 – May 2024
DBR Limited

• Adhere to document control procedures keeping accurate records and trackers. Ensure all necessary electronic and paper records are completed by the team in a timely manner to meet internal and customer deadlines.
• Filing of correspondence and associated files CAI’s, Instructions, RFI Responses etc.
• Updating Project Specific Trackers.
• Liaise with clients, project teams for administration requirements.
• Deliver exceptional service standards to meet client expectations and ensure all operational difficulties are resolved by supporting the management team.
• General office support functions (e.g. general enquiries including phone enquiries, mailing, emailing, photocopying, collating, formatting documents, filing, archiving and typing, population of databases, ordering stationary).
• Recording Project and Sub-Contractor Pre-Start Meetings.
• Collection of sustainability information for submission on a monthly basis.
• New Contract Site Set Up electronically within SharePoint System and Health & Safety onsite documentation. Liaising with Project Manager supporting with Administration.
• Raising Project specific RFI’s.

Document Controller Apr 2020 – Jan 2024
Essex Cladding Team

• Maintained an organized system for the storage and retrieval of project documents.
• Ensured that all documents are accurately labelled, numbered, and filed according to company standards.
• Monitored document changes and revisions, updated records and ensured that the latest versions are available to the relevant stakeholders.
• Coordinated with project teams to collect, review, and distribute documents in a timely manner.
• Assisted in the creation and implementation of document control procedures and policies.
• Conducted regular audits to verify document accuracy, completeness, and compliance with regulations.
• Provided training and support to staff members on document control processes and systems.
• Respond promptly to document requests and inquiries from internal and external stakeholders.
• Collaborated with other departments to streamline document management processes and improve efficiency.
• Maintained confidentiality and security of sensitive documents and information.

Sales Assistant Jun 2019 – Apr 2020
Simmi Shoe

• Welcomed customers as they enter the store and assisted them in finding clothing items that meet their needs and preferences.
• Provided personalized styling advice and recommendations to customers.
• Handled customer inquiries and requests, including sizing, availability, and pricing information, in a prompt and professional manner.
• Processed transactions accurately and efficiently using the point-of-sale system, including cash, credit card, and other payment methods.
• Maintained cleanliness and organization throughout the store, including restocking shelves and arranging displays.
• Assisted with visual merchandising efforts, including setting up window displays and showcasing new arrivals.
• Monitored inventory levels and communicate any stock shortages or replenishment needs.
• Collaborated with team members to achieve sales targets and provide support during busy periods.

Supervisor Dec 2018 – Jun 2019
San Marco Restaurant

• Oversaw day-to-day operations of the restaurant, including staff management, inventory control, and customer service.
• Recruited, trained, and supervised front-of-house and back-of-house staff, ensuring high levels of performance and professionalism.
• Developed and implemented strategies to increase sales and profitability.
• Monitored and maintained quality standards for food, service, and cleanliness, adhering to health and safety regulations.
• Handled customer inquiries, feedback, and complaints in a prompt and professional manner, striving to resolve issues and exceed expectations.
• Maintained accurate records of sales, expenses, and inventory levels, preparing reports as needed for management.
• Collaborated with the kitchen staff to ensure efficient workflow and timely food preparation.
• Fostered a positive work environment and promote teamwork among staff members, recognizing and rewarding exceptional performance.

EDUCATION/QUALIFICATION

• Level 1 Customer Service Feb 2024
  The Light Bulb

• BA (Hons) Graphic Design Mar 2023
  London College of Contemporary Arts

• Public Administration (Level A) May 2015
  SOS Drtinova- Prague

ADDITIONAL LANGUAGES

• Russian
• Romanian
• Czech

Reference available upon request