Загруженный файл CV

Chisinau, MD

SUMMARY

A dedicated Salesforce Developer/Administrator with more than three years of industry experience, specializing in configuring and customizing Salesforce to meet complex business requirements. Strong track record of working with Sales Cloud, Service Cloud, Experience Cloud, and Financial Services Cloud, helping organizations streamline operations and deliver enhanced customer experiences.

Expertise includes developing robust solutions using Apex, Lightning Web Components (LWC), and SOQL, as well as integrating Salesforce with third-party systems via REST APIs. Successfully delivered projects that range from creating custom user interfaces in LWC to building secure portals in Experience Cloud, as well as automating business processes with Salesforce Flows and Process Builder.

Excels at bridging the gap between technical and business requirements, ensuring scalable, efficient solutions that enhance both customer service and sales performance. Strategic approach, along with a deep understanding of Salesforce security architecture and data management, makes a valuable asset for any Salesforce-focused project.

SKILLS

• Apex/Java Programming
• Salesforce Administration
• Salesforce Integration
• SOQL and SOSL Query Languages
• Python/Django
• CI/CD
• Salesforce Security Architecture
• Data Modeling and Management
• Rest API
• IOS/SwiftUI Development
• HTML/CSS/JS
• Mulesoft

EXPERIENCE

Salesforce Developer, 03/2025 – current
Integrate2Cloud LTD, Canada, Remote Contract

• Client Engagement: Collaborated directly with clients to gather business requirements and translate them into scalable Salesforce solutions. Provided technical consultation to stakeholders, ensuring business objectives were consistently aligned with platform capabilities and best practices.
• Cloud Expertise: Delivered customized solutions across Sales Cloud, Service Cloud, CPQ, and Revenue Cloud, enhancing quote-to-cash processes, improving customer service automation, and increasing end-user satisfaction.
• Custom Development & Integration: Built advanced Lightning Web Components (LWC) to deliver responsive and intuitive user interfaces tailored to client needs. Developed and maintained custom integrations using SOAP and REST APIs, facilitating real-time data synchronization with third-party platforms. Leveraged MuleSoft Anypoint Platform to design and orchestrate scalable API-led connectivity, ensuring secure and reusable integration layers across systems.

Technologies: Apex, LWC, SOQL, CPQ, Revenue Cloud, Salesforce APIs, SOAP/REST Web Services, MuleSoft Anypoint, Experience Cloud.

Salesforce Developer, 01/2022 – 03/2025
Mekanys Letky LTD, Moldova, Hybrid

• Client Engagement: Worked directly with clients to gather and understand their business requirements, translating them into technical solutions that align with Salesforce best practices. Regularly communicated complex technical concepts back to business stakeholders to ensure project alignment.
• Cloud Solutions: Primarily worked on Sales Cloud, Service Cloud, and Experience Cloud. Delivered solutions that enhanced customer service workflows and streamlined sales processes.
• Projects: Developed custom Lightning Web Components (LWC) for various clients to provide tailored user interfaces. Integrated third-party systems using APEX and REST APIs, ensuring seamless data flow and enhanced business automation. Implemented customer portals using Experience Cloud, improving customer engagement and self-service capabilities. Worked extensively with Service Cloud, customizing cases, automating service processes, and optimizing service-level agreements (SLAs) to ensure superior customer support.

Technologies: Apex, LWC, SOQL, Salesforce APIs, Experience Cloud.

Salesforce Developer, 06/2023 – 06/2024
Edolix Tech LTD Moldova, Remote

• Client Engagement: Engaged with business stakeholders to gather detailed requirements and designed technical solutions that addressed their unique challenges. Provided regular updates and translated technical progress into business terms.
• Cloud Solutions: Primarily focused on Service Cloud and Sales Cloud, improving customer service efficiencies and sales performance.
• Projects: Developed multi-channel support solutions in Service Cloud, enhancing customer interactions across email, phone, and web chat. Created Apex triggers and batch jobs to automate complex data migrations and integrations with external systems. Integrated Salesforce with various third-party systems using MuleSoft’s Anypoint Platform, enabling efficient data flows and API management across the enterprise.
• CI/CD and Deployment: Managed and streamlined the deployment process using CI/CD pipelines to ensure smooth, automated deployments across different environments. Utilized Change Sets, ANT, and Salesforce DX for managing deployments, ensuring code integrity and minimal downtime during releases. Employed SonarCloud to run continuous code quality checks, ensuring adherence to coding best practices and optimizing performance. Leveraged Git for version control, collaborating with other developers to track changes, manage branches, and ensure consistent, error-free deployments. Ensured automated testing and monitoring as part of the CI/CD pipeline to catch issues early and improve overall code quality.

Technologies: Service Cloud, Sales Cloud, Apex, Lightning Web Components (LWC), SOQL, Salesforce DX, Git, ANT, SonarCloud, CI/CD pipelines, Change Sets, REST APIs.

EDUCATION AND TRAINING

Technical University of Moldova, Chisinau, 05/2025
Bachelor: Programming engineer

Center of Excellence in Economics And Finance, 05/2021
Secondary Specialised Studies: Fiscal Inspector

CERTIFICATIONS

• Salesforce Certified Administrator (SCA) Nov 2021

LANGUAGES

• Romanian: First Language
• English: Upper-Intermediate B2
• Russian: Advanced C1