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Profile

Experienced bus driver with a strong commitment to safety and excellent passenger service. Skilled in route navigation, vehicle maintenance, and emergency response, ensuring efficient and reliable transportation.

Education

Sep 2002 - Jul 2005
Family
Junior high school
Banda Nkwanta JHS, Banda Nkwanta

• Ability to read and interpret road signs and maps
• Understanding of basic traffic rules and road safety regulations
• Development of good communication and interpersonal skills
• Introduction to basic vehicle mechanics and maintenance
• Learning responsibility and time management through school activities
• Training in situational awareness and problem-solving skills
• Basic first aid and emergency response techniques relevant to passenger safety
• Introduction to customer service principles and dealing with diverse populations
• Fundamental ethical principles and responsibilities related to public transportation

Employment

Accra Ghana

• Male
• Ghanaian
• Divorced

Driver

Self-employed, Accra
Jan 2009 - Jun 2015

• Operated bus routes safely and efficiently in Accra, ensuring timely pick-up and drop-off of passengers.
• Conducted daily pre-trip inspections and routine maintenance checks to ensure vehicle safety and performance.
• Maintained strict adherence to traffic laws, road safety regulations, and company policies.
• Provided excellent customer service, assisting passengers with inquiries and ensuring their comfort during the journey.
• Managed route navigation using maps and GPS to optimize travel time and avoid delays.
• Responded promptly to emergencies or unexpected situations, ensuring passenger safety and coordinating with relevant authorities when necessary.
• Ensured timely and efficient coordination with dispatch to manage scheduling and route changes effectively.
• Provided assistance to passengers with special needs, ensuring a safe and comfortable travel experience.
• Maintained cleanliness and orderliness of the bus to provide a pleasant environment for passengers.
• Coordinated with other drivers and dispatchers to ensure smooth operation of bus schedules and routes.
• Assisted with loading and unloading of passengers' luggage to ensure safety and convenience.

Driver

Clap for Jesus company, Accra
Feb 2018 - Aug 2021

• Prepared and submitted daily reports on route performance and passenger feedback to improve service quality.
• Maintained strong focus on passenger safety by enforcing seat belt use and monitoring vehicle capacity limits.
• Facilitated effective communication between passengers and management to address suggestions and complaints.
• Assisted in the implementation of new route schedules to accommodate changing passenger demand.
• Supported marketing efforts by promoting special services and fare promotions to passengers.
• Collaborated with local authorities to ensure compliance with city-wide transportation regulations.
• Operated bus routes safely and efficiently in Accra, ensuring timely pick-up and drop-off of passengers.
• Conducted daily pre-trip inspections and routine maintenance checks to ensure vehicle safety and performance.
• Maintained strict adherence to traffic laws, road safety regulations, and company policies.
• Provided excellent customer service, assisting passengers with inquiries and ensuring their comfort during the journey.
• Managed route navigation using maps and GPS to optimize travel time and avoid delays.
• Responded promptly to emergencies or unexpected situations, ensuring passenger safety and coordinating with relevant authorities when necessary.
• Provided assistance to passengers with special needs, ensuring a safe and comfortable travel experience.
• Maintained cleanliness and orderliness of the bus to provide a pleasant environment for passengers.
• Assisted with loading and unloading of passengers' luggage to ensure efficient and safe handling.

Skills

• Safe driving
• Route navigation
• Vehicle inspection
• Customer service
• Time management
• Traffic law compliance
• Emergency response
• Communication skills
• Passenger assistance
• Basic vehicle maintenance
• Traffic law compliance
• Collaboration with dispatch
• Reporting and documentation
• Promoting services
• Passenger capacity management
• Situational awareness
• Maintaining cleanliness
• Problem-solving
• First aid knowledge
• Interpersonal skills
• Ethical responsibility
• Luggage handling
• Schedule coordination
• Vehicle cleanliness
• Marketing support
• Regulatory compliance
• Defensive driving
• Route optimization
• Timely pick-up and drop-off
• Map reading
• Passenger comfort
• Safe driving
• Vehicle inspection

Languages

• English and Ghanaian language
• English