Загруженный файл CV

CONTACT

• Chisinau
• Date of birth: 10.08.2002

EDUCATION AND TRAINING

• Marketing and Logistics

  • Academy of Economic Studies of Moldova
  • Chisinau
  • 05/2021

• High School Diploma

  • "Liviu Deleanu" Theoretical Lyceum
  • Chisinau

LANGUAGES

• Romanian
  • Native Language
• English
  • B2 - Upper Intermediate (B2)
• Russian
  • C1 Advanced (C1)
• German
  • B1 Intermediate (B1)

SUMMARY

Results-oriented dispatcher with proven abilities in communication and route optimization. Dedicated to improving efficient workflow and providing exceptional customer service.

SKILLS

• Customer service
• Communication skills
• Process improvement

EXPERIENCE

Dispatcher, Manager

• Route optimization
• Efficient workflow
• Schedule management

Night Star Express GmbH | Winkler GmbH
Frankfurt am Main, Germany
06/2022 - 12/2024

• Communicated with drivers to provide route updates and instructions.
• Managed incoming calls to schedule and prioritize service requests.
• Implemented process improvements to increase efficient workflow in product deliveries.
• Assigned drivers to appropriate routes based on customer needs.
• Used computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.