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CV
Chișinău, Republic of Moldova

I am motivated early-career professional eager to start a career in sales. Passionate about helping people, understanding customer needs, and building strong relationships. Quick to learn, adaptable, and a natural communicator with a positive, team-focused attitude. Looking to grow within a company that values learning, collaboration, and excellent customer experience.

Professional Experience

• Call Center and Sales (Remote)
  April 2025 – September 2025
  Worked with incoming calls providing consultations and assistance in selecting products and services for Romanian- and English-speaking clients, processed customer orders including product selection, payment coordination and delivery through courier services. Used CRM and the VoipTime platforms to manage customer data and track communication history, maintained a high level of customer satisfaction through attentive communication and efficient problem-solving, applied active sales techniques and call scripts.

• Online Courses | Management & Social Media
  Chișinău, October 2024 – January 2025
  Completed a 3-month social media course focused on marketing strategy, content planning, and engagement tools. Developed practical skills in digital campaigns, client communication, and performance analysis. Gained hands-on experience in using Instagram, Facebook and Telegram for business growth. Practiced real-life scenarios related to project planning and client interaction in digital environments.

Education

Liceul Teoretic “Alexandr Pușkin”, Chișinău
2013 – 2025

Languages

• Russian — Native speaker (C2)
• English — Upper-intermediate (B2)
• Romanian — Intermediate (B1)

Core Competencies

• Quick Learner & Adaptability
• Responsibility & Self-Discipline
• Client-Focused Thinking
• Sales Awareness
• Emotional Intelligence
• Multichannel Communication
• Team Contribution

Technical & Digital Skills

• CRM
• MS products
• Social Media
• Google products

Availability

I'm open to full-time job and I'm ready to start right away, excited to join onboarding and training, and looking forward to growing within the company long-term.