Project Manager and Sales Representative Coach

Cisco Systems, Inc.

ISTAMBUL

Market Data Key Performance Indicators Sales Management Project Portfolio Management Project Management

Led and managed projects within Cisco’s dynamic portfolio of services, delivering technology solutions,
services, and infrastructure projects aligned with business objectives and customer needs.
• Oversaw security and cybersecurity solutions, digital transformation initiatives, and enterprise
architecture projects, ensuring on-time delivery, adherence to budget, and high-quality outcomes.
• Applied project management methodologies (Agile, Scrum, Waterfall, or hybrid) and tools such as Jira,
MS Project, Smartsheet, Asana, and Cisco’s internal platforms.
• Managed multiple concurrent projects while maintaining strong stakeholder engagement and
communication, driving customer success and managed services initiatives.
• Monitored and exceeded sales KPIs, tracking individual and team performance, and implemented
management and team leadership KPIs to optimize results.
• Designed and delivered training programs for sales teams of 12–25 members, both in-person and
online, focusing on product knowledge, sales techniques, client engagement, and KPI achievement.
• Developed tailored coaching sessions to improve team performance, increase lead conversion rates,
enhance client retention, and ensure consistent follow-up and reporting.
• Evaluated team performance against KPIs, provided constructive feedback, and implemented action
plans to address gaps and sustain high achievement levels.
• Created learning materials

• Collected, analyzed, and interpreted media data to provide actionable insights for campaign
optimization and improve brand presence.
• Worked closely with marketing, creative, and sales teams to ensure media strategies align with brand
objectives.
• Developed and monitored key performance indicators (KPIs) to measure campaign effectiveness and
ROI.
• Presented findings and data-driven recommendations to stakeholders, supporting strategic decision
making.
• Conducted competitor and market analysis to identify trends, opportunities, and performance
benchmarks.
• Designed dashboards and visual reports using tools such as Google Analytics, Tableau, and Excel for
data-driven storytelling.
• Collaborated with cross-functional teams to optimize media spend and maximize campaign reach and
engagement.
• Supported audience segmentation, targeting, and media planning to improve campaign precision and
efficiency.
• Assisted in training junior analysts and team members on data analysis methodologies and best
practices.
• Ensured data integrity, accuracy, and consistency across multiple platforms and reporting systems.

Support automotive market and consumer research across vehicle segments, mobility trends, and EV adoption.

Analyze customer preferences, buying behavior, and ownership experience across GM brands.

Assist with competitor benchmarking (pricing, features, positioning, and launches).

Collect and interpret data related to vehicle performance, brand perception, and customer satisfaction.

Prepare insights and presentations to support product planning, marketing, and sales strategies.

Collaborate with marketing, product, and engineering teams to translate insights into action.