30 ani
Masculin
Chișinău
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
Despre mine
Oiginally from Republic of Congo, but lived in South Africa for about 15 years. I finished my studies in 2018. Now currently reside in Moldova since October 2022.
- Computer literacy, Computer maintenance, Computer hardware installation
- Technical skills, Creativity, Teamwork, Microsoft office, Good communication
- Cloud management, Advance-Ms Office and Internet, Laptop\Desktop Repairs
- Troubleshooting, Installing Computer Hardware and Software
Experiența profesională
Iunie 2023 - Prezent
2 ani 6 luni
Sales marketing
SEO/SEM
Chișinău
- I was to Access control, security escorts, service call response, and report writing.
- Access extensive reference manuals/materials to obtain accurate information.
- Access to personal development and technical training programs.
- Address problems and requests by transmitting information or providing solutions.
- Analyze daily product delivery requirements for fuel operations.
- Answer dispatch phones according to service level and incoming call volume.
- Answer emergency calls, and gather important information for citizens and responder safety.
- Answer multiple calls from carriers that are bidding on loads.
- Answer phone calls and issue field service tickets accordingly.
- Answer phone calls timely and professional.
- Answer phones and provide driver assistance with directions and/or product availability.
- Answer questions about delivery times.
- Answer calls for the hearing impaired.
- Answer calls from clients regarding delivery / pick up / shipping schedule.
- Answer the phone for service calls and respond to voicemails.
- Answer the phone quickly and professionally.
Octombrie 2022 - Iulie 2023
10 luni
Call Center Agent
S.R.L. GAMMA MARKETING
Chișinău
- Answer incoming calls and respond to customer’s emails
- To provide product and service information to the customer
- Follow-up customer calls where necessary
- Document all call information according to standard operating procedure
- Process orders forms and applications
- Upsell products and service
Limbi
Română Nu cunosc
Rusă Nu cunosc
Engleză Fluent
Studii: Superioare
Absolvit în: 2019
University of South Africa
Facultatea: Criminology
Specialitatea: criminal justine
Absolvit în: 2016
Richfield college
Facultatea: computer technician
Specialitatea: hardware and service technician
Preferințe pentru job
Programul de muncă
Full-time
Permis de conducere
Categoria: C
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".