31 ani
Feminin
Chișinău
30 000 MDL
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".
TOP Competențe
Experiența profesională
Iulie 2020 - Prezent
5 ani 4 luni
Freelance Journalist/Copywriter
Freelance
Chișinău
Editing the content on faradeseuri.md website, writing articles for the website. Contract-based part-time job.
Februarie 2022 - Decembrie 2022
10 luni
Account Manager
GoParrot at Square
Chișinău
Communicational responsibilities:
· Collecting client’s requirements and implementing them accordingly;
· Running demo calls and presentations for the clients (US market);
· Advising the clients how to achieve a better web store;
· Continuous customer happiness maintenance throughout the implementation process.
Technical responsibilities:
· Customizing web stores and via dashboard;
· Implementing the features requested by the client;
· Collecting feedback, feature requests and escalating accordingly to RnD team;
· Troubleshooting issues/errors submitted by the client;
Noiembrie 2020 - Ianuarie 2022
1 an 3 luni
· Provided support to clients (via phone, chat and email) regarding a vast range of technical issues: software issues, VPN, account issues, software installation, Internet connectivity issues, emailing options etc.;
· Guided the new customers through the onboarding process;
· Fixed and explained all misconfigurations, questions, issues from customers;
· Documented issues that I dealt with on a daily basis into the ticketing system;
· Escalated issues to the next level of support when necessary.
Mai 2020 - Iunie 2020
2 luni
Copywriter/Journalist
Rockit Conference 2020
Chișinău
- Translating press-releases from Romanian/English to Russian;
- Preparing interviews, articles for PR campaign of the conference.
Mai 2019 - Aprilie 2020
12 luni
Learning Processes Manager
PENTALOG CHI
Chișinău
Pentalog CHI is a French IT company with 11 offices all over the world .As IT domain is developing very fast, the company needs to constantly train its employees to be on track with new trends. So at this point, I was responsible for:
· Operations coordination for all trainings (quantitatively and qualitatively) in 11 offices in France, Germany, USA, Mexico, Moldova, Romania, Vietnam;
· Analysis of data and documents, providing statistics and summaries of training data;
· Development of internal satisfaction surveys; evaluation of the effectiveness of trainings;
· Supervising English, French, German languages teachers in 6 agencies and validating their salaries;
· Providing access to online self-training platforms;
· Annual training plan update.
Decembrie 2017 - Martie 2019
1 an 3 luni
Founder & Coordinator at “Hai, Moldova!” and World Cleanup Day- 2018
Ecovisio
Chișinău
Since Hai Moldova is a civic initiative that makes part of global international movement Let's Do It! World and World Cleanup Day, as initiator of the project in Moldova in 2018 I was responsible for:
- recruiting people to organize a national cleanup;
- finding partners and donors and maintaining relationships with them, fundraising;
- managing social networks accounts;
- events planning;
- making sure marketing strategy from global team is translated and adapted for local context;
- managing logistics of all communication and branded materials;
- spokesperson role - leading press-conferences with partners, international guests and speakers from different domains: local authorities, embassies, business, NGOs;
- keeping track of project budget - preparing spending reports and all necessary documents;
- management of logistics and content for trainings for local coordinators;
- ensuring all necessary documentation for 7-10 team members' employment and contracts with partners;
- financial reporting.
Locally the project involved 77 thousands of people and 100 000 EUR. Globally in the World Cleanup Day took part 157 countries and 17 mln. of volunteers, making it the biggest international civic movement in human history.
Februarie 2019 - Februarie 2019
1 lună
OSCE Translator for International Short-term Observers at Parliamentary Elections in Moldova
OSCE
Chișinău
I was a short term OSCE accredited interpreter for short-term international observers at Moldovan Parliamentary Elections on 24 February 2019.
Februarie 2018 - Mai 2018
3 luni
“Kometa” video journalist and editor
“Kometa”
Chișinău
Searching actual and viral stories
Editing texts in Russian and Romanian
Editing videos and publishing them in Facebook and vk.com (see all my videos here https://vk.com/kometa.news)
Octombrie 2017 - Ianuarie 2018
4 luni
UNDP intern
UNDP
Chișinău
Providing PR and Communication support to the project
Fully responsible for organizing the accessibility event “User Safari”
Creating a booklet about the project “Strengthening capacities of the MIA of Moldova”
Iulie 2017 - Septembrie 2017
3 luni
Website Operator
Metru Patrat
Chișinău
Content writing for website.
Iunie 2016 - Iulie 2017
1 an 1 lună
Communication Coordinator
Moldovan Environmental Governance Academy
Chișinău
-Making overall communication strategy for all projects of organization (website, SMM).
-Creating PR-strategy for organization.
-HR responsibilities - Recruiting new team members (launching calls for application, preparing ToRs, interviewing)
-Event management.
-Collaboration with media.
-Creating Facebook and blog content.
Articles have attracted potential partners and participants of educational projects such as “Face Robots”, “Eco-Hackathon”, “Hai Moldova” etc.
I was an active member of organization, offering ideas to projects’ development.
Septembrie 2016 - Noiembrie 2016
3 luni
Journalist, TV Reporter
NTS
Taraclia
Basic reporter's activities:
- interviewing people;
-creating text for voiceover;
-making a voiceover;
-editing the videos.
Limbi
Română Fluent
Rusă Fluent
Engleză Fluent
Bulgară Elementar
Ucraineană Elementar
Domeniul dorit
Studii: Superioare
Absolvit în: 2016
The Moldovan State University
Facultatea: Journalism and Mass Communications
Specialitatea: Journalism
Studiez la moment
University of Exeter Business School
Facultatea: Faculty of Environment, Science and Economy
Specialitatea: MSc Entrepreneurship and Innovation Management
Cursuri, training-uri
Absolvit în: 2018
Clean World Conference in Tallinn
Organizator: Let's Do It! World
Absolvit în: 2019
Clean World Conference in Tallinn
Organizator: Let's Do It! World
Absolvit în: 2016
Winter and Summer Schools for Young Leaders "Take-Off".
Organizator: British Embassy in Chisinau
Absolvit în: 2023
IELTS Certification 7.0
Organizator: IELTS
Preferințe pentru job
Locul de muncă
În locația angajatorului
Hibrid (Oficiu/Acasă)
Remote
Programul de muncă
Part-time
În ture
Fără program
Flexibil
Full-time
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".