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Truck Dispatcher

Detail-oriented and reliable professional with

excellent communication skills and the ability to thrive in fast-paced logistics environments. Strong commitment to supporting drivers, meeting company needs, and ensuring timely reefer deliveries. Quick to learn dispatch procedures and eager to contribute to smooth and efficient transportation operations with a customer-first mindset.

Skills

Strong Communication Skills:
Ability to effectively communicate with drivers, clients, and other stakeholders to ensure smooth operations.

Organizational Skills:
Capable of managing schedules, routes, and multiple tasks simultaneously to ensure timely deliveries.

Problem-Solving Ability:
Quick thinking and resourcefulness to address unexpected issues, such as delays or route changes.

Attention to Detail:
Ensuring accuracy in scheduling, documentation, and communication to avoid errors that could impact operations.

Time Management:
Prioritizing tasks and managing time effectively to meet tight deadlines.

Geographical Knowledge:
Understanding of regional and national geography to optimize routes and reduce transit times.

Multitasking Ability:
Handling multiple calls, emails, and logistics tasks at once without losing focus.

Logistics Coordination:
Skilled in managing reefer loads assignments, pickup/delivery windows, and driver availability to ensure efficient operations.

Client & Driver Interaction:
Professional and clear communicator, able to maintain strong relationships with carriers, brokers, and customers.

Crisis Management:
Able to stay calm and think strategically under pressure when facing delays, equipment issues, or route disruptions.

Precision & Compliance:
Focused on accuracy in documentation, temperature control instructions, and DOT/ELD compliance.

Work History

2024-08 – 2026-01

Truck dispatcher (reefer)
United Transport LLC, Puyallup, WA, USA

• Scheduled and coordinated reefer loads to ensure on-time pickup and delivery of temperature-sensitive freight.
• Communicated with drivers and brokers via phone and load board (DAT) to negotiate and book profitable loads.
• Monitored driver locations and HOS compliance.
• Handled unexpected delays, breakdowns, and route changes to minimize delivery disruptions.
• Maintained accurate records of shipments, rates, in TMS (PCS, Alvys).
• Ensured temperature requirements and reefer settings were properly communicated and maintained throughout transit.

2023-01 – 2024-01

Python developer
Straus, Chisinau, Moldova

• Wrote and maintained tests using the Unit Test library to ensure code reliability.
• Used Git for version control and collaborative development.
• Cooperated in team groups using Agile methodologies to achieve better results.

2021-10 – 2022-10

Python developer
Coherent Solutions Issoft, Chisinau, Moldova

• Developed software development.
• Applied programming patterns, best practices.
• Improved planning skills, time-management.
• Cooperated in team groups in order to achieve better results.

2018-12 – 2021-10

Senior Water Resource Engineer
Serviciul Hidrometeorologic de Stat, Chisinau, Moldova

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used coordination and planning skills to achieve results according to schedule.

2014-12 – 2015-06

Freelancer
Freelance, Chisinau, Moldova

• Answered customer questions about products and services, helped locate merchandise and promoted key items.
• Developed strong rapport with customers and created positive impression of business.

2012-12 – 2018-12

Buffet Steward
Princess Cruises, Ford Lauderdale, FL, USA

• Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
• Delivered exceptional guest experiences through attentive service and quick response to issues.

2012-05 – 2012-09

Lifeguard
High Sierra Pools Inc., Silver Spring, VA, USA

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

2011-09 – 2013-06

Master of Science: Business and Administration
Academy of Economic Studies of Moldova - Chisinau

2008-09 – 2011-06

High School Diploma
Academy of Economic Studies of Moldova - Chisinau

Hobbies

• Read books
• Running
• Hiking

Languages

• Russian (C2) / Russian (5/5)
• Romanian (C2) / Romanian (5/5)
• English (B2) / English (4/5)