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SKILLS

Personal & Soft Skills

• Ability to work under pressure & client communication
• Ability to stay calm under stress
• Responsibility and reliability
• Critical thinking & quick decision-making

Communication Skills

• Customer service & client communication
• Ability to work in a team
• Ability to work independently

Languages

• English (Fluent)
• Romanian (Beginner)
• Russian (Native)

PROFILE

Motivated and reliable individual seeking an entry-level Dispatcher position. Strong communication and organizational skills with the ability to stay calm under pressure. Conflict PC user with knowledge of Microsoft Office and fast typing skills. Eager to learn logistics processes, support drivers and clients, and contribute to company success.

WORK EXPERIENCE

Administrative Assistant – D-Vine Beauty Salon
County: Ireland
City: Dublin
04/2022 - 08/2025

• Managed the salon's schedule and appointments, ensuring efficient time management.
• Answered phone calls, emails, and assisted clients with their inquiries.
• Handled cash register, payments, and prepared daily financial reports.
• Assisted in inventory management and ordering supplies.
• Maintained a clean and organized reception area.

Volunteer – International Summer Camp
Country: Poland
City: Warsaw
07/2021 - 08/2021

• Assisted in organizing activities and events for children.
• Supervised and ensured the safety of participants.
• Collaborated with a team of volunteers to create a positive and engaging environment.

Volunteer – International Summer Camp
Country: Poland
City: Warsaw
07/2020 - 08/2020

• Assisted in organizing activities and events for children.
• Supervised and ensured the safety of participants.
• Collaborated with a team of volunteers to create a positive and engaging environment.

EDUCATION

Bachelor's in Management
Institution: European University
Country: Georgia
City: Tbilisi
09/2018 - 06/2022

High School Diploma
Institution: Gymnasium NUSHING
Country: Moldova
City: Chisinau
09/2018 - 06/2022

CERTIFICATIONS

• Certificate in Customer Service
  Institution: SISTER
  Country: Ireland
  City: Dublin
  06/2022

• Certificate in Business Administration
  Institution: European University
  Country: Georgia
  City: Tbilisi
  06/2022

ADDITIONAL INFORMATION

• Computer Skills: Proficient in Microsoft Office, fast typing skills
• Interests: Traveling, reading, and learning new languages