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Skills

Personal & Soft Skills

• Fast learner, adaptable to new systems
• Teamwork & collaboration
• Ability to stay calm under stress
• Responsibility and reliability
• Critical thinking & quick decision-making

Communication Skills

• Customer service & client support
• Professional phone and email etiquette
• Conflict resolution and problem-solving

Languages

• English (Fluent)
• Ukrainian (Fluent)
• Russian (Fluent)
• Polish (Beginner)

Profile

Motivated and reliable individual seeking an entry-level Dispatcher position. Strong communication and organizational skills with the ability to stay calm under pressure. Confident PC user with knowledge of Microsoft Office and fast typing skills. Eager to learn logistics processes, support drivers and clients, and contribute to company success.

Work Experience

Administrative Assistant — D-Vine Beauty Salon

• County: Ireland
• City: Dublin
  • Managed client appointments, scheduling, and maintained the booking system.
  • Answered phone calls, emails, and assisted clients with service information.
  • Coordinated daily salon operations, supported staff with administrative needs.
  • Handled cash register, payments, and prepared simple financial reports.
  • Maintained records, organized documentation, and ordered salon supplies.
  • Ensured high-quality customer service and professional communication.
• 04/2022 - 08/2025

Additional Information

• Flexible schedule, ready for night shifts if required
• Motivated to grow in the logistics and transportation industry
• Strong interest in international dispatching

Education

Private applied educational institution "Medical College", Ukraine, Ternopil

• Educational Programme: Nursing
• Professional Qualification: Medical Sister
• 09/2018-06/2022
  • Courses of medical treatment and rehabilitation massage
  • Beautician