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Profile

Dedicated individual with a keen focus on serving customers and 2 years of waiter experience in a fast-paced restaurant environment. Dedicated to providing customers with the best service possible and establishing a good rapport with them for a better dining experience. Result-orientated and multitalented, with the ability to handle customer enquiries in a timely manner and work with others. Effective skills in understanding clients' needs as quickly as possible and offering personalised service. I am currently seeking a new opportunity that will utilise and enhance my customer service talents in a fast-paced, people-orientated role.

Key Skills

Communication

• Skilled in interacting with customers, addressing concerns, and delivering accurate advice in an approachable manner.
• Skilled in relaying orders to kitchen staff and maintaining seamless communication among team members.

Problem Solving

• Potential to manage customer complaints and solve problems promptly to guarantee satisfaction.
• Able to think on my toes and adjust to last-minute issues like delays or special requests.

Organising

• Skilled at processing several tables at once, providing prompt service, and keeping a clean and orderly dining space.
• Proficient in multitasking during peak hours to maximise throughput and guest happiness.

Team Builder

• Ability to work with co-workers to help a business run smoothly.
• Proficient in multitasking during peak hours to maximise throughput and guest happiness.
• Help build a good work environment by supporting other team members and developing strong professional relationships.

Work History

• Brothers Fried Chicken, Waiter
• Sky Queen restaurant, Waiter

Educational Qualification

• Habiganj Govt High School
  • Completed Secondary School Certificate (SSC), 2018
• Brindaban Govt College, Habiganj
  • Completed Higher Secondary Certificate (HSC), 2020
• Brindaban Govt College, Habiganj
  • BBA Honours Accounting Department, 2020-Present

Language

• Bangla - Mother Tongue
• English - B2
• Hindi - C1

Hobby

Cooking, Reading Books, Taking Photographs, and Cycling

References

Available on request