Fișier CV încărcat

About Me

Customer-oriented professional with experience in customer support, office administration, and fast-paced service environments. Skilled in communication, sales assistance, and problem resolution, with proven adaptability across diverse industries. Brings strong interpersonal skills, cultural awareness, and a results-driven mindset — eager to contribute to sales and ticketing operations through excellent client service and reliable performance.

Experience

Travel Advisor
Dyninno Group Chisinau
JAN 2024 - JUN 2024

• Supported daily sales and operational activities, contributing to a dynamic, innovation-driven workplace.
• Coordinated with teams to streamline processes and improve client engagement.
• Gained valuable exposure to multicultural business practices and customer-focused solutions.

Customer Support Executive
Flipkart Internet Pvt. Ltd
JUN 2022 - NOV 2022

• Handled escalations and maintained professionalism in fast-paced service environments.
• Developed strong communication and persuasion skills while working with diverse clients.

Medical Office Assistant
HolyCross Healthcare Ltd
JUL 2023 - AUG 2023

• Managed front-desk operations and patient inquiries, providing assistance in a professional and empathetic manner.
• Coordinated scheduling, maintained records, and ensured smooth office functioning.
• Strengthened organizational and client service skills applicable to diverse industries.

Skills

• Customer Relationship Management
• Sales Assistance & Upselling Techniques
• Effective Communication & Interpersonal
• Team Collaboration & Cross-Cultural
• Adaptability
• Conflict Resolution & Problem Solving
• Professional Telephone & Email Etiquette

Language

• ENGLISH
• ROMANIAN
• HINDI
• MALAYALAM
• TAMIL

Education

Nicolae Testemitanu State University of Medicine and Pharmacy of the Republic of Moldova
Bachelor of Medicine, Bachelor of Surgery - MBBS, Public Health 2022-2028