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Nationality: Moldovan, Romanian
Date of birth: 07/02/2000
Gender: Female

ABOUT MYSELF

WORK EXPERIENCE

 Freelance – Moldova
Country: Moldova
Advertising Specialist
[ 09/2025 – Current ]

• Planned, created, and managed Facebook ad campaigns aligned with business objectives.
• Conducted audience research and segmentation to improve targeting efficiency.
• Analyzed campaign performance using Meta Ads Manager and implemented data-driven optimizations.
• Collaborated with creative teams to design engaging visuals and write persuasive ad copy.
• Performed A/B testing to refine ad performance and enhance conversions.
• Monitored budgets and adjusted bid strategies to ensure cost-effective campaign results.
• Stayed up to date with Meta Ads trends, algorithm updates, and advertising best practices.

 Simply Contact – Moldova
Country: Moldova
Customer Support Agent
[ 10/03/2025 – 30/06/2025 ]

• Handled customer inquiries and issues via phone, email, and chat to ensure fast and effective resolution.
• Maintained clear communication and provided accurate information about products and services.
• Collected and documented customer feedback to improve service quality and internal processes.
• Assisted with orders, returns, and exchanges in line with company policies.
• Collaborated with team members to enhance customer satisfaction and optimize support workflows.
• Ensured professionalism and empathy in all interactions, contributing to a positive brand experience.

 Four Seasons Hotels and Resorts – Vail, United States
City: Vail | Country: United States
Spa attendant
[ 15/06/2024 – 30/09/2024 ]

• Acted as a liaison between therapists and clients to ensure clear and effective communication.
• Handled client inquiries professionally and ensured timely resolution of issues.
• Maintained compliance with health regulations by adhering to spa policies and procedures.
• Contributed marketing ideas to attract new clients and retain existing ones.
• Supported special events to boost client engagement and increase revenue.
• Organized promotional displays to highlight spa offers and maintain a welcoming environment.

 Tom Tailor – Alba Iulia, Romania
City: Alba Iulia | Country: Romania
Sales assistant
[ 03/2024 – 06/2024 ]

• Handled customer inquiries, complaints, and returns professionally for a positive experience.
• Increased sales through strong customer relationships and excellent services.
• Helped customers find products and checked other store locations for stock.
• Provided detailed product information to assist customer decisions.
• Managed inventory to maintain optimal stock levels.
• Executed merchandising processes effectively.

 Marketing Imobiliar – Romania
Country: Romania
Director's assistant
[ 11/2023 – 02/2024 ]

• Prepared reports, presentations, and correspondence on behalf of the director.
• Acted as a liaison between the director and internal/external stakeholders.
• Handled confidential information with discretion and professionalism.
• Compiled and maintained lists of real estate properties, ensuring accuracy and up-to-date information.
• Conducted market research and prepared reports on real estate performance and trends.
• Prepared tailored sales proposals and offers for B2B clients.
• Assisted in the recruitment process by posting job openings, screening resumes.

 Alaska Stand – Ocean City, United States
City: Ocean City | Country: United States
Store cashier
[ 07/2023 – 09/2023 ]

• Processed cash, card, and digital payments accurately while maintaining a balanced cash drawer.
• Delivered excellent customer service, assisting with inquiries and resolving issues professionally.
• Promoted store promotions and loyalty programs, contributing to increased sales.
• Handled returns and exchanges in compliance with store policies.
• Maintained a clean, organized checkout area to ensure efficiency.

 The Kite Loft – Ocean City, United States
City: Ocean City | Country: United States
Sales assistant
[ 06/2022 – 10/2022 ]

• Identified sales opportunities and presented products and services effectively.
• Negotiated and closed sales deals to achieve revenue targets.
• Developed and maintained strong customer relationships.
• Consistently achieved or exceeded sales targets.
• Promoted and sold products and services to meet business goals.
• Managed merchandising responsibilities to enhance product visibility and sales.

 Trifu Imobiliare – Alba Iulia, Romania
City: Alba Iulia | Country: Romania
Real Estate assistant
[ 03/2022 – 05/2022 ]

• Researched and collected detailed information on properties and client needs to support informed decision-making.
• Managed and organized documentation, ensuring accuracy and compliance with company standards.
• Maintained regular communication with clients to provide updates and answer inquiries professionally.
• Supported marketing and advertising efforts, including the creation of promotional materials.
• Coordinated property visits and organized events to facilitate client engagement and property showcasing.
• Conducted market research and provided administrative support to streamline operations and enhance service delivery.

 I.I. Gurin Fevronia – Basarabeasca, Moldova
City: Basarabeasca | Country: Moldova
Marketing assistant
[ 03/2021 – 05/2021 ]

• Designed and maintained attractive window displays.
• Managed product labeling and presentation to ensure brand consistency and clear information for customers.
• Promoted products and managed marketing materials.
• Organized in-store events to engage customers and drive foot traffic.
• Monitored stock levels regularly to ensure product availability and timely replenishment.
• Interacted with customers to provide assistance and worked closely with the sales team to meet business objectives.

EDUCATION AND TRAINING

Master in Marketing and Sales Promotion
„1 Decembrie 1918" University [ 2023 – 2025 ]
City: Alba Iulia | Country: Romania

Bachelor Degree of Economics in Marketing
„1 Decembrie 1918" University [ 2020 – 2023 ]
City: Alba Iulia | Country: Romania

LANGUAGE SKILLS

Mother tongue(s): Romanian
Other language(s):

• English
• Russian
  • LISTENING C1 READING C1 WRITING B2
  • LISTENING C1 READING B2 WRITING B1
  • SPOKEN PRODUCTION B2 SPOKEN INTERACTION B2
  • SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
• Spanish
• Italian
  • LISTENING B2 READING B1 WRITING A2
  • LISTENING B2 READING B2 WRITING A1
  • SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
  • SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2
• Ukrainian
  • LISTENING B2 READING B1 WRITING A1
  • SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

COURSES

• [ 08/2025 – 08/2025 ] Facebook Ads Foundations
• [ 07/2025 – 07/2025 ] Tik Tok Ads Advertising
• [ 09/2024 – 09/2024 ] Email and Newsletter Marketing Foundations
• [ 10/2024 – 10/2024 ] B2C Email Marketing Strategy
• [ 10/2024 – 10/2024 ] Project Management
• [ 11/2022 – 02/2023 ] Digital Marketing

PROJECTS

• [ 11/2022 – 11/2022 ] „UAB Acțiune, Transformare, Adaptare și Competențe"
  In this project, I had the opportunity to collaborate with enthusiastic colleagues and to contribute to the organisation of a mock enterprise and exercise companies in a field. Throughout this experience, I developed skills in communication, organisation and collaboration. I also learned how a business works, from initial planning to interacting with customers and promoting products or services.

• [ 10/11/2021 – 18/06/2022 ] JA- StartUp-Entrepreneurship Education
  I studied the JA StartUp - Entrepreneurship Education course, where I gained essential knowledge about entrepreneurship, business planning, market strategies, and resource management. This course provided me with a solid foundation for understanding how to transform ideas into successful business ventures.

CONFERENCES & SEMINARS

• [ 11/11/2021 – 11/11/2021 ] The European Financial Services Conference
• [ 16/11/2020 – 18/11/2020 ] Career Management Conference

SKILLS

• Microsoft Office
• Social media/Social network
• Digital Marketing
• Photo editing
• Video making and Video editing
• Canva

HOBBIES AND INTERESTS

• Content Creation-Social Media
• Creating Reels
• Photography
• Graphic Design Canva