Fișier CV încărcat

ABOUT ME

Citizenship: Moldova & Belgium
Driving license: A, B
Languages: Russian (native), Romanian (C1), English (B2), French (B1), Dutch (A2)
Date of birth: 15 May 1987

PROFESSIONAL SUMMARY

Motivated and results-oriented project manager with solid experience in humanitarian operations, livelihoods programming, entrepreneurship support, grant management, and vocational training (TVET). Skilled in stakeholder engagement, coordination with internal departments, procurement planning, risk mitigation, financial oversight, and reporting. Strong ability to work with vulnerable communities, promote economic inclusion, and ensure accountability. Bringing additional experience from customer-focused roles in Belgium and Moldova, which strengthens communication and problem-solving skills.

PROFESSIONAL EXPERIENCE

NGO ACTED - MOLDOVA
Livelihoods Deputy Project Manager / Manager
January 2025 - Present
Leading the implementation of the "Entrepreneurship and Business Development Training" programme in partnership with UNHCR, supporting refugees and host communities in strengthening business skills, accessing mentorship, and launching startups.

Key responsibilities:

• Managing full project cycle: work breakdown structure (WBS), planning, workshops, and risk mitigation.
• Coordinating entrepreneurship & vocational training for 60 participants - including mentorship, business plan development, and legal advice.
• Supervising the grants component: compliance, procurement checks, mentoring of 10 startups, and monitoring their launch (SRL/II).
• Ensuring quality implementation, adherence to ACTED procedures, and donor (UNHCR) requirements.
• Preparing budget follow-up (BFU) input, procurement documentation (ToR's, Order Forms), financial forecasts.
• Leading communication with beneficiaries, partners, training institutions, and internal teams (PD, MEAL, Logs, Finance).
• Contributing to donor reporting, lessons learned, visibility materials, and success stories.
• Representing ACTED in working groups and partner coordination meetings (UNHCR/UNDP Livelihoods working groups).
• Project visibility & media outreach

Selected public posts shared by ACTED showcasing activities under my coordination:

• Entrepreneurship & Business Development Training: Acted Awarding Ceremony 2025 Grants Provision
• TVET (professional) courses: Success Story - Natalia TVET courses at Dulcinella

Success Stories of Grantees:

• Success Story #1 Sergiu bread bakery & agritourism concept
• Success Story #2 Valeria the flower boutique
• Success Story #3 Inna and autism centrum
• Success Story #4 Yana Barber shop
• Success Story #5 Natalia - cloths for pets' startup

Project Officer / Deputy Project Manager
Acted Distribution Department
March 2022 - December 2024
Implemented emergency food-assistance operations (hot meals and voucher modality) across Refugee Accommodation Centers (RACs) in Moldova during the Ukraine crisis response.

Key duties:

• Coordinated daily implementation of food-distribution activities at multiple sites, around all country.
• Managed weekly hot-meals tracker, beneficiary feedback, and activity reporting to the Project Manager.
• Participated in BFU review, budget forecasting, and expenditure follow-up.
• Ensured compliance with WFP and ANSA standards, ACTED internal procedures, and donor policies.
• Resolved issues with suppliers and logistics partners, ensuring uninterrupted service.
• Conducted monitoring visits, site checks, and documented progress through PMF and internal reports.
• Maintained complete archiving of all project documentation.

LIDL BELGIUM - Brussels
Store Cashier (FB32)
May 2016 - January 2022

• Assisted customers with promotions, products, and special offers.
• Managed checkout operations and maintained accuracy for all transactions.
• Handled store replenishment, unpacked deliveries, and maintained store organization.
• Ensured clean, safe, and friendly customer environment.

MOLDCELL SA - Moldova
Help Line Assistant
July 2013 - September 2014

• Responded to customer inquiries with professionalism and efficiency.
• Managed difficult cases and collaborated with internal teams to resolve issues.
• Provided guidance on company services, tariffs, equipment, and troubleshooting.
• Promoted services and maintained high-quality customer satisfaction.

ACCENT TEHNO SA - Moldova
Sales Manager
September 2009 – January 2013

• Sold products, processed orders, and operated CRM systems.
• Provided equipment sales on credit in cooperation with financial partners.
• Ensured after-sales support and follow-up for unresolved client issues.
• Built and maintained long-term relationships with customers.
• Worked with corporate clients, prepared invoices, and maintained documentation accuracy.

EDUCATION

Academy of Economic Studies of Moldova (ASEM)
Bachelor's Degree - Finance, Banking & Stock Exchange
2003 - 2008

SKILLS

• Project & Programme Management
• Entrepreneurship & Business Training
• TVET courses coordination
• Procurement (TOR, OF, market checks)
• BFU, financial forecasting, budget oversight
• Stakeholder engagement & donor communication
• Reporting, MEAL coordination, documentation
• Risk analysis & troubleshooting
• Team coordination and beneficiary communication
• MS Office, PowerPoint, Gamma, Miro: other Al tools & software

HOBBIES

Passionate about travel, cycling, and high-tech trends; open to relocation and new professional challenges.