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Communication and Public Relations Specialist
Cluj-Napoca
About Me
Communication and public relations specialist, passionate about branding and marketing, with strong skills in developing communication strategies and managing interpersonal relationships. Calm and calculated, solution-oriented, seeking to contribute in a dynamic environment that values creativity and collaboration.
WORK EXPERIENCE
Public Relationship Specialist
Neon Lighting S.R.L.
Dec 2024 - Now
- Online sales operations, product listing and management
- Built relationships with clients to maintain sales goals and create new opportunities
- Handled customer inquiries and provided product recommendations to increase satisfaction.
- Managed order processing, returns, and after-sales support.
- Wrote and distributed press releases, newsletters, and social media content.
Account Manager / Customer Service Specialist
MOONSHINE READINGS S.R.L
2021-2024
- Managed client relationships and ensured satisfaction.
- Scheduled and coordinated appointments and events.
- Resolved client issues quickly and efficiently.
- Created and published social media content, including Canva designs.
- Assisted in organizing courses, workshops, and promotional activities.
EDUCATION
Bachelor's Degree, Communication and Public Relations
Babeş Bolyai University
2020 - 2024
High School Degree, Filology
Colegiul Naţional Pedagogic "Ştefan cel Mare"
2016-2020
SKILLS
- Sales Strategies
- Negotiation Skills
- Problem-Solving
- Social Media Communications
- Copywriting
- Team Collaboration
LANGUAGE
- Romanian
- Russian
- English
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