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Education

High School (8)
LTR Ion Creanga, Balti, MD
Sep 2020 - Jun 2023

• Cambridge Exam B2 - 163

Skills

• Customer Service - Expert
• Teamwork - Expert
• Organization - Expert
• Multitasking - Expert
• Adaptability - Expert
• Attention to detail - Expert
• Microsoft Office - Experienced
• Problem Solving - Expert
• Work under pressure - Expert

Languages

• Romanian Native Speaker
• English - Fluent
• Russian - Native Speaker

Summary

A passionate person with diverse work experience in customer service roles. Demonstrated adaptability, reliability, and excellent interpersonal skills in short term and different dynamic and high-pressure environments. Passed Cambridge Exam for B2 level. Worked for two summers in the United States, improving communication skills with native speakers and gaining both interpersonal and professional skills. Developed strong multitasking abilities, efficiency under pressure, and adaptability to a fast-paced environment. Highly motivated and eager to grow in carrier, enthusiastic and ready to take on new challenges.

Work Experience

• Busser, Wally's, Las Vegas, USA
  June 2025 - September 2025
  Removed used plates, glasses, utensils, and napkins after guests finish eating. Resetted tables: Wiped down surfaces and setting them with clean dishes, cutlery, and napkins for the next guests. Assisted servers: Bringing bread, water, or extra utensils to tables when asked; sometimes helping deliver food.

• Cashier, Golden Nugget Casino, Las Vegas, USA
  August 2025 - October 2025
  Provided customer service in a retail setting, helping guests with purchases and product inquiries. Operated POS system for transactions, returns, and inventory updates. Restocked merchandise, maintained displays, and ensured store cleanliness. Supported team goals in meeting daily sales targets and customer satisfaction.

• Retail Associate, Circus Circus Casino, Las Vegas, USA
  June 2025 - September 2025
  Provided customer service in a retail setting, helping guests with purchases and product inquiries. Operated POS system for transactions, returns, and inventory updates. Restocked merchandise, maintained displays, and ensured store cleanliness. Supported team goals in meeting daily sales targets and customer satisfaction.

• Guest Relations Associate, Seacrets, Ocean City, MD, USA
  June 2024 - October 2024
  Greeted and assisted guests upon arrival, ensuring a welcoming and personalized experience. Handled guest inquiries, concerns, and special requests with professionalism and efficiency. Managed reservations and coordinated with departments to fulfill guest needs. Maintained a high standard of service, contributing to positive guest feedback.

• Cashier, Walgreens, Las Vegas, USA
  July 2025 - October 2025
  Operate cash register or POS system to process sales quickly and accurately. Receive payments (cash, card, mobile, gift cards) and issue receipts. Provide customer service by answering questions and resolving basic issues. Bag items or help customers with packaging.

• Pool Attendant, Plaza, Ocean City, MD, USA
  August 2024 - October 2024
  Monitored pool area to ensure guest safety and enforced facility rules. Set up lounge chairs, towels, and maintained a clean, inviting pool environment. Provided guests with information, support, and amenities as needed. Assisted with opening/closing procedures and daily upkeep of the pool deck.

• Fry Cook, Thrasher's French Fries, Ocean City, MD, USA
  June 2024 - October 2024
  Operated deep fryers and prepared fries and side items in a fast-paced environment. Ensured food safety, portion control, and cleanliness standards were met at all times. Maintained station organization and supported overall kitchen efficiency. Collaborated with team to meet high-volume service during peak hours.