Fișier CV încărcat

Chisinau, Moldova - Bucharest, Romania
Academy of Economic Studies (ASEM)
Tourism & Administration, 2011

PROFILE
Results-oriented Operations and Administrative Manager with over 10 years of international experience across Europe, Latin America, and Africa. Skilled in business setup, retail operations, supplier relations, import coordination, and team leadership. Strong ability to manage multiple projects, improve efficiency, and deliver tangible results in dynamic environments.

SKILLS
Operations Management • Retail Development • HR & Training • Budgeting • Contract Negotiation • Supplier Relations • Problem Solving • Leadership
Romanian — Native | Russian — Native | English — Fluent | Spanish — Fluent

EXPERIENCE

Expansion & Operations Manager, Millomania Romania
MAY 2024 - JUL 2025 (Bucharest, Romania)

• Actively participated in the foundation of the company (SRL registration, legal coordination, and setup).
• Supervised planning, budgeting, and renovation of two retail stores, managing all stages from construction to opening.
• Hired, trained, and managed a team of 6 retail staff, ensuring full compliance with company standards and procedures.
• Coordinated logistics, stock flow, and deliveries between warehouse and stores.
• Collaborated with customs broker to facilitate import of goods into Romania.
• Maintained financial oversight of payments, payrolls, and rental obligations.

Key Achievements:

• Opened two fully operational stores within one year at MALL VITAN and PRAHOVA VALUE CENTER.
• Built an operational infrastructure from scratch, including HR, logistics, and accounting coordination.

Destination Manager, Like Me Trip
OCT 2023 - APR 2024 (Cape Town, South Africa)

• Oversaw operational workflow of the Destination Management Company (DMC).
• Managed supplier relationships and service contracts (transport, hotels, restaurants, excursions).
• Created and optimized itineraries, handled reservations, and coordinated daily logistics.
• Supervised guides, drivers, and vendors to maintain quality and service consistency.

Key Achievements:

• Achieved full operational autonomy and successful DMC launch within a short period.
• Ensured seamless operational independence and service quality from the first month.

MICE Operations Manager, Mexic Tour (Part-time)
2018 - 2023 (Cancun, Mexico)

• Designed and executed tailor-made MICE (Meetings, Incentives, Conferences, Events) programs.
• Handled budgeting, cost negotiations, and partner coordination.
• Supervised execution of travel and event logistics for corporate clients.

Key Achievements:

• Established cooperation with leading Romanian tour operators — Dertour, Eturia, and TUI — strengthening the company’s regional partnerships.
• Developed and implemented new travel products that increased company visibility and client reach.

Operations Manager, Mexinsiders (Part-time)
2016 - 2023 (Cancun, Mexico)

• Managed daily operations, route planning, and supplier relations.
• Coordinated service providers (transport, guides, hotels) to ensure quality and reliability.
• Developed content and collaboration strategies for travel promotion.

Key Achievements:

• Created and implemented original author travel products recognized for creativity and quality.
• Collaborated with major CIS media projects, boosting brand recognition and inbound traffic.

Project Manager, Tez Tour Mexico
2013 - 2015 (Cancun, Mexico)

• Oversaw the full launch cycle of a new operational branch — from concept and construction to full functionality.
• Managed a multidisciplinary team of 10+ employees.
• Established cooperation and signed contracts with key tour operators in the segment.
• Controlled budgets, schedules, and operational readiness.

Key Achievements:

• Led the complete launch of a new branch — from design and construction to full operational status.
• Built a strong supplier and partner network from scratch.
• Achieved stable profitability within the first operational season.

Senior Tour Guide, Tez Tour Mexico
2012 - 2013 (Cancun, Mexico)

• Led sightseeing tours, developed excursion programs, and trained new team members.