Fișier CV încărcat

Professional Summary

Experienced Accountant and Sales/Operations Manager with over 20 years of international experience across Lebanon, Canada, and Moldova. Skilled in financial management, retail and food industry operations, POS systems, inventory control, and team leadership. Multilingual professional with proven ability to manage businesses, drive sales growth, and deliver excellent customer service.

Work Experience

General Manager | Ten Brothers Butchery - Lebanon
2022 - 2025

• Oversaw daily butchery operations including production, sales, and staff management.
• Directed employee scheduling, payroll, and performance evaluations.
• Implemented quality standards to ensure customer satisfaction and product excellence.

Manager | Tasty Bar.B.Q Fast Food - Lebanon
2022 - 2025

• Managed fast-food restaurant operations with focus on service efficiency and food quality.
• Supervised sales employees and optimized customer service practices.
• Improved client loyalty by enhancing service speed and consistency.

Manager | Tasty Pie - Lebanon
2022 - 2025

• Directed bakery and fast-food production, sales, and staffing.
• Controlled budgeting, payroll, and inventory to maximize profitability.
• Trained employees in sales techniques and customer service excellence.

Sales Manager | Triple Crown Trading - Chișinău, Moldova
2019 - 2021

• Managed sales operations by promoting and distributing soft drinks in the Moldovan market.
• Developed sales strategies to increase market share and revenue.
• Built and maintained strong client relationships.

Store Manager | Lumea Placintelelor (LPL) - Chișinău, Moldova
2013 - 2019

• Managed bakery chain operations, ensuring smooth daily activities.
• Oversaw sales, customer service, and internal organization.
• Trained and supervised staff, improving overall service quality.

Customer Service Representative | Adonis - Montreal, Canada
2011 - 2013

• Worked in customer service within the meat department.
• Assisted customers and ensured a high-quality shopping experience.
• Strengthened communication and problem-solving skills.

Accountant | Metro, IGA - Montreal, Canada
2006 - 2010

• Handled accounting operations in large food retail stores.
• Managed POS systems, stock control, and payment statements.
• Prepared accurate and detailed financial reports.

Business Owner - Accounting Office | Lebanon
2000 - 2005

• Founded and managed a private accounting office.
• Provided accounting services: inventory management, financial statements, balance sheets.
• Implemented POS systems to optimize operations.

Accounting Teacher | Technical College Education (CET) - Lebanon
2000 - 2004

• Taught general and analytical accounting to college students.
• Designed and delivered engaging course materials.
• Supported students in developing strong accounting foundations.

Education

Chief Accountant Diploma
Institut Technique des Frères (ITF), Lebanon
1997 - 2000
Bachelor-level degree in Accounting (French language program).

Skills

• Financial Accounting & Reporting
• Business & Retail Management
• Food Industry Operations
• Inventory & Stock Management
• POS Systems & Payment Processing
• Sales & Business Development
• Team Leadership & Training
• Customer Service & Client Relations

Languages

• English: Fluent
• French: Fluent
• Romanian: Fluent
• Arabic (Lebanese): Advanced