Feminin
Chișinău
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markdown Personal Details:
Address: Cahul, Republic of Moldova
Work Experience:
-
11/2021 – 08/2024
Receptionist
Macdonald Hotel, Windsor
Duties:- Providing an excellent Customer Service
- Check in and check out guests
- Respond to guest queries via email, telephone, social media
- Take new reservation and answer any queries
- General administration with back office task
-
08/2019 – 10/2021
General Assistant
Baxterstorey, Bracknell
Duties:- Provide a friendly and professional service to all customers
- Delivering teas and coffees to the meeting rooms
- Cashier duties and handling payments
-
10/2017 – 07/2019
F&B Waitress
Royal Lancaster Hotel, London
Duties:- Providing an excellent Customer Service
- Taking orders and serving food and beverages
- Preparing hot and cold beverages
- Complaint Handling
-
11/2014 – 08/2017
Economist
ICS Danube Logistics, Republic of Moldova
Duties:- Introducing stock data in company’s data bases
- Preparing stock inventory for company’s customers
- Preparing daily reports for top management
Education:
-
04/2019
Reception Academy, London
Hotel Receptionist & Opera PMS Hotel Software Training
Educational Details:- Practical Hotel Receptionist Training
- Welcoming Guests
- Check-in and Check-out
- Hotel procedures, brand standards & terminology
- Practical use of Opera PMS Version 5.0
- Behavioural Skills Training
- Understanding Hotel Departments
-
10/2010 – 07/2011
University of Galati, Romania
Master’s Degree in Marketing and Business Communication -
10/2005 – 07/2008
University of Galati, Romania
Licence Degree in Mathematics- Informatics
Language Skills:
- Romanian: Mother Tongue
- English: Advanced
- Russian: Fluent
Pentru a vedea datele de contact ale candidatului trebuie să vă înregistrați și să achitați pentru "Acces la baza de CV‑uri".