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WORK EXPERIENCE

"Massage&Therapy" S.R.L. - Chisinau, Moldova
City: Chisinau | Country: Moldova
Web developer
[09/01/2021 - 13/08/2021]
Developing and implementing websites and web applications.

• Creating and maintaining databases for websites and applications.
• Testing and debugging web applications.
• Enhancing the performance of websites and applications.
• Ensuring the security and data protection of websites and applications.

APL Cargo Inc. - Indiana, United States
City: Indiana | Country: United States
Social Media Manager
[06/12/2021 - 10/06/2022]

• Developing and implementing social media strategies
• Creating and publishing content
• Monitoring and analyzing performance
• Responding to comments and inquiries
• Engaging with influencers
• Collaborating with internal departments
• Designing post visuals
• Writing post copy
• Managing Facebook, Instagram, LinkedIn

APL Cargo Inc. - Wolcott, United States
City: Wolcott | Country: United States
Satellite IT Support Technician / Developer - Internal Tools & Logistics Systems Integration
[10/06/2022 - Current]
In this hybrid role, I provided both deep technical support and hands-on development for internal tools across satellite and logistics environments. I was responsible for maintaining critical IT systems, solving hardware/software issues, and ensuring smooth daily operations — whether it was a downed network segment, a confused end user, or a dispatcher workflow bottleneck.

On the satellite side, I managed infrastructure that supported real-time communication between ground stations and satellites. I handled routine maintenance, OS and security updates, and helped troubleshoot everything from failed drives to network latency.
I also maintained logs, documented issues, and coordinated with engineering and support teams to prevent future disruptions.

Meanwhile, on the system admin side, I created user accounts, set up workstations, configured network printers, and physically repaired laptops and desktops-swapping RAM, drives, fans, and even motherboards when needed. I deployed and supported tools like Microsoft Teams, 3CX, and managed role-based access across departments. I maintained clean asset tracking and ensured users had secure, fast, and reliable systems to do their jobs.

Where I really made an impact was in the logistics space. I built custom automation tools — most notably RateConTool, a utility I created to extract and auto-fill load data from PDFs directly into McLeod TMS, saving hours of dispatcher time each week. I also worked heavily with DataTruck, especially during their rollout at our company.

I didn't just use DataTruck - I worked directly with the DataTruck team, one-on-one, to improve the system. I gathered internal feedback, submitted feature requests, tested early changes, and helped shape platform improvements that became standard for our dispatchers. I also helped troubleshoot and escalate bugs, working closely with their support to get them resolved quickly.

Alongside this, I supported teams using McLeod, DataTruck, Samsara, 3CX, and Teams, providing technical guidance, fixing day-to-day issues, training users, and helping integrate these tools smoothly. Whether it was a dispatcher struggling with load status syncing or a misconfigured ELD device, I was the go-to tech for finding fast, effective solutions.

My strength is in combining hands-on IT support with tool-building and a deep understanding of operations so when I build or fix something, it's not just technically correct it actually works for the people using it.

EDUCATION AND TRAINING

Website Technician
College of Administrative and Fiscal Studies [ 04/09/2019 - Current]
Address: Strada Ion Creangă 1, 2069 or. Chișinău (Moldova) | Level in EQF: EQF level 1

LANGUAGE SKILLS

Mother tongue(s): Romanian

Other language(s):

English
LISTENING B2 READING B2 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1

Russian
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

• Adobe LiveCycle Designer
• Microsoft Office
• Working under stressful deadlines
• Well-organized and self-motivated
• Google Drive
• Team-work oriented
• Good listener and communicator
• Organizational and planning skills
• Adobe Photoshop, illustrator, Al
• Motivated

Language levels:

• Romanian (5/5)
• English (4/5)
• Russian (4/5)