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AT A GLANCE

Certified Business Platforms Developer. Recognized for exemplary customer support and clear communication. Proven ability to adapt quickly and learn independently.

WORK EXPERIENCE

CRM DEVELOPER

Endava | January 2024- Present

Developer for an IT company with offices in 28 countries, outsourcing their services worldwide. Along with my team we maintain and extend a highly customized Model Driven app to support the daily Sales and Marketing operations of the company.

• Developed custom C# Plugins and JavaScript/jQuery WebResources
• Worked with SSRS, SQL, PowerBI and Fetch XML reports
• Worked on integrating the app with additional marketing automation platforms
• Customised app Ribbon thought custom Javascript commands
• Created and modified entities, forms, views, and business process flows
• Used Azure DevOps for code versioning and release
• Continuous Troubleshooting and Development that includes refactoring, debugging, error resolution, and performance optimisation
• Collaborated with internal teams to define needs and develop, design, implement, test, and support created solutions

DYNAMICS TECHNO- FUNCTIONAL SPECIALIST

Endava | May 2021- December 2023

Level 2 Support Analyst for a client's ERP platform built on the Power Platform engine. The app was used by internal teams to allocate their 12.000+ employees to projects, track billing, project development, employee attrition and other staff management tasks.

• Provided internal, ongoing system/technical support to end users; Configured proper system access
• Configured fields, forms, views, workflows, business rules and dashboards
• Developed user guides and technical documentation
• Performed SMOKE tests
• Performed technical audit controls to ensure adherence to SOX standards

DATA OPERATOR, NATIONAL BUREAU OF STATISTICS OF THE RM

Period | October 2016 - April 2017

Gained skills:

• Input account data from source documents
• Compile, verify accuracy and sort information
• Review data for deficiencies or errors, correct incompatibilities, and check output

APLICATION MANAGEMENT INTERNSHIP

Endava | March 2021-May 2021

Gained skills: Introduction and practice in HTML, CSS and Javascript; SQL Databases; GitHub; AWS; Azure; Linux.

CERTIFICATIONS

• Microsoft Certified: Power platform developer
  • Accreditation EJ4ED1-F6E422
• Microsoft Certified: Dynamics 365 Fundamentals (CRM)
  • Accreditation C20617-D4E486
• Microsoft Certified: DP-goo: Microsoft Azure Data Fundamentals
  • Accreditation: D148B1-0A1126

SKILLS

• C#/ HTML/CSS/SQL and JS
• Technical Support
• Excellent written and verbal communication skills
• Able to analyse complex technical information
• Agile style of work

REGULARLY USED TOOLS

• Visual Studio Code
• Power Apps Studio
• Power BI
• XRM Toolbox
• Azure Dev Ops
• Sharepoint
• Confluence
• Jira
• Postman
• Jenkins

LANGUAGES

• English
• Romanian
• Russian
• Korean
• German

EDUCATION

• GED DIPLOMA

VOLUNTEERING

I have over 10 years of combined experience volunteering with various social projects (La Via, CRAC, New Hope, GHO, and a couple of other organizations).

I am Curious and eager to learn new things while continuously developing and enhancing my existing skills. Technology, Biology, and Psychology are among my main areas of interest. I enjoy solving logical problems, exploring new technologies, seeking creative solutions, and seeing opportunities rather than obstacles. I thrive as a team player, building strong relationships with colleagues and other individuals with whom I interact.