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Work permit: Moldovan
Date of birth: 24/06/1987
Place of birth: Krivoy Rog, Ukraine
Nationality: Moldovan
Address: Ion Dumeniuc 20, Chisinau, Moldova (Home)

WORK EXPERIENCE

AT&T ART – CHISINAU, MOLDOVA
PRIVATE LAN ADMINISTRATOR – 2008 – 2012

• Maintenance of computers
• Relations with suppliers
• Connection and customer service
• Companion computer repair and software customization

PRO LOTUS SRL.COMPONENT PROSRL, (FANATIK, SUN CITY, JUMBО INTERNET CLUBS NETWORK) – CHISINAU, MOLDOVA
TECHNICAL ADMINISTRATOR, OPERATOR – 2012 – 2016

• Maintenance of the network and network equipment
• Installation and configuration of programs and software
• Repair of computers and peripheral devices
• Job and customer service

I.M. ELODI-FARM – CHISINAU, MOLDOVA
IT ENGINEER – 10/2016 – 03/2019

• Maintenance of the network and network equipment
• Installation and configuration of programs and software
• Repair of computers and peripheral devices
• Work and maintenance of pharmacies
• Serving and adding domain users
• Maintenance of video surveillance systems
• Fiscalization and maintenance of cash registers
• Training and administration of the internal information system

ERICSSON – CHISINAU, MOLDOVA
TECHNICAL SUPPORT ENGINEER (L1, L2) – 07/2019 – 10/2023

• Install, configure, and maintain computer hardware, software, and peripheral devices
• Provide technical support and troubleshooting for end-users both remotely and on-site
• Diagnose and resolve hardware, software, and network issues
• Set up and manage local area networks (LAN), wireless networks (Wi-Fi), and other IT infrastructure
• Monitor system performance and ensure security of IT systems
• Perform regular system updates, patches, and backups
• Assist users with IT-related inquiries and provide training or guidance as needed
• Maintain documentation of IT procedures, configurations, and support tickets
• Collaborate with other IT team members to improve IT services and infrastructure
• Ensure compliance with company IT policies and security standards

AVANGARD MED – CHISINAU, MOLDOVA
IT SUPPORT SPECIALIST AND INFORMATION SYSTEMS SPECIALIST – 25/06/2024 – CURRENT

• Support medical equipment with IT components — installation, maintenance, and troubleshooting of computers, terminals, scanners, printers, and specialized medical software (such as electronic medical records, laboratory systems, diagnostic devices)
• Ensure the operation of electronic medical documentation (EMR/EHR) — installation, updates, technical support, and administration of electronic health record systems
• Ensure patient data security — compliance with privacy regulations, protection of personal data from unauthorized access, and control of access to information systems
• Support and administer medical information systems — configuration, updates, and integration of various modules and components to optimize clinic operations
• Manage and secure network infrastructure — setup of secure local area and wireless networks, ensuring stable and secure access to systems and the internet
• Perform data backup and recovery — regular backups of medical information and prompt restoration in case of system failures
• Monitor the performance of information systems — timely identification and resolution of technical issues to ensure uninterrupted operation of the medical center
• Train and support medical staff — provide consultations and assistance to doctors, nurses, and other personnel regarding the use of information systems and software
• Coordinate with suppliers and technical support — manage maintenance and updates of medical and IT equipment, participate in testing new solutions
• Document processes and maintain reports — prepare instructions, policies, and maintain a knowledge base related to information systems and IT support

LANGUAGE SKILLS

Mother tongue(s):
RUSSIAN

Other language(s):

| Language | Understanding | Speaking | Writing | |-----------|---------------|----------|---------| | ENGLISH | B2 | A2 | B2 | | ROMANIAN | B2 | B1 | B2 |

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

• Microsoft Office
• Microsoft Powerpoint
• Google Drive
• Social Media