Fișier CV încărcat

EDUCATION AND TRAINING

10/2022 - 07/2024 Iasi, Romania
Software Systems Master Degree
Alexandru Ioan Cuza University of Iasi
Address: Bulevardul Carol I 11, 700506, Iasi, Romania

01/10/2019 – 30/06/2022 Iasi, Romania
IT Bachelor Degree
Alexandru Ioan Cuza University of Iasi
Address: Bulevardul Carol I 11, 700506, Iasi, Romania

WORK EXPERIENCE

Stefanini EMEA
Chisinau, Moldova
Junior HR Business Partner
18/01/2024 - 28/09/2025

• Acting as a trusted point of contact for employees and managers, offering guidance on HR-related matters and fostering a positive workplace culture.
• Supporting the implementation of HR policies, practices, and programs across departments to ensure consistency and compliance.
• Coordinating and facilitating onboarding processes to ensure new hires experience a smooth and engaging transition into the company.
• Managing employee relations and addressing concerns with professionalism, confidentiality, and empathy.
• Collaborating with HR and Recruitment teams on cross-functional projects and initiatives that drive engagement and performance.
• Maintaining accurate employee records and HR databases to support data-driven decision-making.
• Administering and supporting benefits programs and wellness initiatives.
• Supporting the design and rollout of internal learning programs, which promote talent development aligned with business strategy.
• Creatively contributing to internal communication and employer branding efforts.

National Democratic Institute
Chisinau, Moldova
HR & Community Manager
01/11/2022 - 29/11/2023

• Managed end-to-end HR support for 20+ staff and interns.
• Acted as the main point of contact for employee inquiries, fostering a positive workplace culture and high engagement.
• Planned and organized internal events (team buildings, training sessions, recognition programs) to strengthen team cohesion.
• Developed and managed the organization's social media presence.
• Created engaging content (stories, posts, newsletters) to highlight team achievements, projects, and organizational values.
• Built relationships with volunteers, partners, and youth networks to expand community outreach and participation.
• Collaborated with program teams to recruit and onboard new interns and volunteers using targeted campaigns.

National Democratic Institute
Chisinau, Moldova
HR Intern
04/08/2022 - 29/10/2022

• Assisted the HR team with administrative tasks, including employee file organization, data entry, and onboarding documentation.
• Supported recruitment efforts by posting job ads, screening resumes, and scheduling interviews.
• Helped coordinate internal training sessions and employee engagement activities.
• Maintained and updated HR databases and tracking spreadsheets for leave, contracts, and onboarding status.

Stefanini Romania
Support Engineer with French
01/02/2021 - 31/07/2022

• Provided technical support to French-speaking clients, diagnosing and resolving software, hardware, and network issues via phone, email, and ticketing systems.
• Collaborated with Level 2/3 support teams to escalate and resolve complex incidents, ensuring SLA compliance and high customer satisfaction.
• Documented solutions and updated the knowledge base to improve response efficiency and team performance.
• Delivered user training and created technical guides in French to support client onboarding and issue prevention.

LANGUAGE SKILLS

MOTHER TONGUE(S): Romanian

Other language(s):

• Russian: Listening C2, Spoken production C2, Reading C2, Spoken interaction C2, Writing C2
• English: Listening C1, Spoken production C1, Reading C1, Spoken interaction C1, Writing C1
• French: Listening C1, Spoken production C1, Reading C1, Spoken interaction C1, Writing C1
• Ukrainian: Listening B2, Spoken production B2, Reading B2, Spoken interaction B2, Writing B2
• Spanish: Listening B1, Spoken production B1, Reading B1, Spoken interaction B1, Writing B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

• Web Programming: HTML, CSS, Javascript (front-end), Java (back-end) | Python C, C++ Git SQL HTML | Object-Oriented Programming
• Boolean search Github Linux Go Microsoft Office package: Microsoft Word, Excel, PowerPoint, Access
• Communication Teamwork & collaboration Applicant tracking systems Adaptability and responsibility Leadership, Critical thinking and Emotional Intelligence
• Networking Project writing, project development & project management Figma & Adobe XD Google - Google Business, Google ADS & Google Analytics
• Agile Jira Atlassian (JIRA/CONFLUENCE) | Django Power BI AWS EC2 CI/CD TestRail Selenium | Quality assurance Defect tracking Workflow improvement Test case design Automation frameworks

VOLUNTEERING

01/01/2018 - CURRENT
Amnesty International Moldova Member