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Motivated and results-oriented professional with strong communication and client relationship management skills. Experienced in online interaction with international clients and closing deals. Creative, detail-oriented, and driven to achieve financial and performance goals while maintaining a friendly and professional tone in every client interaction. Passionate about building meaningful connections and ensuring client satisfaction in a digital environment.

Education

University of Medicine and Farmacy

Work Experience

Top Education Project Manager
2023-2025

• Managed CRM entries and maintained accurate client records. (Kommo CRM)
• Responded to client emails and inquiries in a professional and timely manner.
• Assisted in coordinating communication between departments
• Provided call reminders and follow-up messages to maintain engagement and client satisfaction.
• Supported marketing and sales teams by preparing communication templates
• Contributed to optimizing client communication workflows, helping reduce response times and improve overall client satisfaction.

Comert Stil SRL Marketing Agent / Project Assistant
2020-2023

• Coordinated marketing activities and client communication for ongoing projects.
• Handled follow-ups with warm leads and maintained CRM data accuracy.
• Collaborated with the organizational team to plan and execute marketing strategies.
• Supported management in overseeing project timelines and internal coordination.
• Contributed to customer retention through personalized communication and attention to client needs.
• Analyzed marketing performance data to identify opportunities for improving conversion rates and client engagement.

Skills

• Attention to Detail
• Analytical Thinking
• Communication Skills
• Team Collaboration

Languages

• English - B1
• Russian - C1
• Italian - B2
• Romanian - native