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Skills

• Languages: Romanian (native), English (C1), Russian (B1), Spanish (A2).
• Soft Skills: Diligence, responsibility, leadership, multitasking, creativity, speed learning, adaptability, interpersonal skills, troubleshooting, and organization.
• Technical:
  • Computer basics and Office Suite: Word, Excel, PDF, Google Slides, Google Docs, Google Spreadsheets, Google Forms, Google Calendar, Drive, Email, Zoom, Meet, Smart Sheets.
  • Adobe bundle: Lightroom, Photoshop, Premiere, Illustrator.
  • Enterprise and Project Manager software: CRM, CMS, Admin pages, Jira, Notion, Trello, Moodle, Discord, Slack, Skype, Remote desktop software, Okta, Wikipages, Intranet, Workday, Personio, MediaValet, Clockify, LucidLink.
  • Productivity apps: Vyond, Davinci, Shotcut, Inshot, InVideo, Canva, Prezi, Whimsical, Snapseed, Voicemaker, Aegisub, Aspera, VLC player, WordPress, AdsPower.

Professional Experience

• VD Marketing Solutions

  • Community Manager (September 2025 - Present)
    • Participated in building, growing, and nurturing online communities for a supplement brand targeting the US market.
    • Fostered a sense of belonging by creating a space where users could connect and share, encouraging discussions and active participation.
    • Monitored social media pages of the brand, identified potential issues, and worked to maintain a positive brand image.
    • Gathered feedback and key insights from the community, relaying the information to my manager to initiate customer experience strategies.
    • Developed expertise in various social media platforms and community management tools.

• Web Content Writer (part-time) (December 2023 - September 2025)

  • Wrote and optimized high-traffic articles for the website Med.ro through WordPress.
  • Conducted in-depth research on medical topics to ensure content was both accurate and up-to-date.
  • Proofread and published articles following SEO best practices.
  • Developed strategies to improve content quality and search rankings.
  • Boosted organic traffic across various medical niches.
  • Optimized metadata, headings, and internal links to improve search engine visibility.
  • Regularly updated existing content to maintain relevance and improve SEO performance.

• Crunchyroll

  • Content Operations Associate (April 2025 - August 2025)

    • Reviewed hundreds of episodes for big old shows (e.g., Captain Tsubasa, Digimon, Dragon Ball Z Kai) across multiple languages, enhancing video quality and user experience.
    • Navigated Admin and CMS pages to manage re-encodes, file uploads, and localization data.
    • Validated assets in staging for the Market Growth projects, ensuring proper playback across web, Roku, and other platforms/devices.
    • Managed asset ingestion and manipulation in Polaris streaming platform.
    • Analyzed, resolved, and reported on more than 300 Jira tickets, improving backlog validation and automation processes.
    • Replaced AI-generated closed captions with human-created files, ensuring sync and accuracy.
    • Conducted conformance checks on dubbed content, identifying and correcting errors through video editing.
    • Created workflows, guidelines, specific trainings, and training materials related to the team’s tasks.
    • Kept all the team’s documentation up to date at all times.
    • Created calendars and trackers for specific projects to keep a visual on the project’s progress, responsibilities, people involved, and deadlines.

  • Video QA Associate (September 2022 - April 2025)

    • Quality-checked hundreds of anime series, shows, and movies before they were released on the official Crunchyroll Website.
    • Identified severe mistakes related to video, audio, dubbing, subtitles, signs, scripts, file domains, file location, and size.
    • Reported the identified mistakes with extreme precision and followed up on them.
    • Created and released re-encodes for various anime series.
    • Reported daily to my manager regarding the quantity and quality of my tasks.
    • Constantly collaborated with other departments to gather all the needed files for each anime project I worked on.

• Kivork SRL

  • Project Manager in the Training Department (July 2021 - September 2022)

    • Coordinated the creation of training courses for different departments of the company and B2B leads.
    • Assessed and prioritized the department’s projects according to their urgency.
    • Created, assigned, and monitored tasks for my team members daily.
    • Quality-checked each material created by my team, including animated and screen-recorded videos, presentations, info pages, quizzes, teaching games, training, and meeting plans.
    • Created weekly and monthly reports with data analysis of my department’s work.
    • Presented the reports to upper management every week.
    • Conducted end-to-end recruitment processes for hiring trainers and content creators.

  • Innovational responsibilities:

    • Eliminated chaos issues from the department by implementing the SCRUM framework and the usage of the JIRA platform.
    • Improved the team’s work speed by 50% after creating guidelines and workflows for each type of task they were doing.
    • Speeded up the project completion process by 20% by creating and implementing performance guidelines for my department.
    • Introduced evaluation and feedback mechanisms to measure training effectiveness and implement improvements.
    • Conducted advanced research to support training content creation, ensuring accuracy, industry relevance, and alignment with best practices.

  • Corporate Trainer and Content Creator (October 2019 - July 2021)

    • Designed and delivered training programs for Customer Care, Sales, QA, HR, and Management, aligned with business goals.
    • Designed and implemented E-learning solutions by creating training materials and digital courses using Moodle, H5P, G Suite, and other authoring tools.
    • Authored professional scripts and communication workflows for customer interactions, FAQs, and objection-handling, standardizing processes across departments.
    • Created and edited engaging instructional videos (animated explainers, screen recordings, and video tutorials).
    • Facilitated onboarding and upskilling training sessions online and in-person for new hires and experienced employees.
    • Collaborated with leadership teams to identify skill gaps, design targeted training interventions, and align workforce development with organizational strategy.