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Summary

An enthusiastic Localization Project Manager with a background in finance and sales. At the moment I can help you with any question related to translations. Services that we could provide: Translation/Sworn/Transcription/Subtitling/QA/Proofreading/Interpreting/Voiceover.

Experience

PoliLingua.com
Localization Project Manager
April 2021 - Present (3 years 11 months)

• Overseeing day-to-day translation projects, serving as primary contact between suppliers, direct and end client.
• Analyzing client information and campaign strategies and deciding upon approach.
• Coordinating and managing delivery of multiple translation projects to clients.
• Accountable for project status, client relationships, and ensuring quality and service always meet expectations.
• Identifying new strategies, approaches or workflows with clients for continued improvement.
• Attending meetings as required to discuss and clarify on briefs, client requirements, deadlines and budgets.
• Compiling and presenting reports & presentations on cost, quality & translation activities.
• Account management.
• Sourcing and management of linguists, and other language/marketing professionals involved in projects.
• Quality assurance checking of translations.
• Effectively communicating with clients, linguists and colleagues with ultimate goal of ensuring customer satisfaction.
• Being willing and able to travel as required.

Iute Credit Moldova
Debt Advisor Officer
2019 - April 2021 (2 years)
Chisinau, Moldova

• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
• Maintain debtor’s book to ensure that the debt status is accurate and latest.
• Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
• Offer 24×7 services to customers in prompt and accurate manner.
• Post customers’ check and ensure timely credit transfer.
• Review collection queue to perform collection activities accordingly.
• Adhere to customer policies and procedures.
• Close a specific number of collection accounts each month to meet assigned target.
• Contact debtors and implement repayment schedules and terms.
• Assist the company to take legal action against debtors by providing necessary information.
• Maintain security and confidentiality of company and customer information.
• Follow legal requirements during debt collections to avoid legal issues.
• Attend educational programs for professional growth and skill development.

Credit Specialist
November 2018 - February 2019 (4 months)
Chisinau, Moldova

• Responsible for providing detailed information to the prospective borrower on existing options for obtaining loans.
• Handle the tasks of calculating the loan amount and size of monthly payments in arrears.
• Perform responsibilities of checking loan application documents for further processing.
• Responsible for preparing of documents on contracts of loan and payment schedule.
• Perform the tasks of providing support in monitoring the timeliness of payment of the debt.

EcoFinance
Debt Recovery Officer
January 2016 - April 2018 (2 years 4 months)
Russian Federation

• Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
• Maintain debtor’s book to ensure that the debt status is accurate and latest.
• Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
• Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
• Offer 24×7 services to customers in prompt and accurate manner.
• Post customers’ check and ensure timely credit transfer.
• Review collection queue to perform collection activities accordingly.
• Adhere to customer policies and procedures.
• Close a specific number of collection accounts each month to meet assigned target.
• Contact debtors and implement repayment schedules and terms.
• Assist the company to take legal action against debtors by providing necessary information.
• Maintain security and confidentiality of company and customer information.
• Follow legal requirements during debt collections to avoid legal issues.
• Attend educational programs for professional growth and skill development.

Victoriabank
Bank Teller
July 2015 - December 2015 (6 months)
Chisinau, Moldova

• Customer service, results-oriented & strong client contact.
• Cashing cheques.
• Checking statements.
• Processing payments.
• Making money transfers.
• Currency exchange.
• Updating account details.

“Oficiu-Sercive SRL”
Marketing and Sales Manager B2B
June 2014 - May 2015 (1 year)
Chisinau, Moldova

• B2B sales of office supplies.
• Achieve growth and hit sales targets.
• Design and implement a strategic business plan that expands the company's customer base and ensure it's strong presence.
• Objectives setting, coaching of new employers.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

“Profi Sport”SRL
Sales Assistant Nike Shoping MallDova
February 2013 - May 2014 (1 year 4 months)
Chisinau, Moldova

• Assists customers in the selection of "Nike" merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures "Nike" customer service standards are upheld by listening to customers wants and needs, and providing product information when required.
• Drive and close sales by utilizing "Nike" selling techniques and the in-store Automated Order System (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of "Nike" products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers. Adheres to "Nike" brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

“Samber-Lux”SRL
Sales Assistant Reebok Shoping MallDova
October 2011 - February 2013 (1 year 5 months)
Chisinau, Moldova

• Assists customers in the selection of Reebok merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures "Reebok" customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing "Reebok" selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of "Reebok" products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers. Adheres to "Reebok" brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Education

Tekwill Academy
Quality Assurance Engineer, Testing · (2019 - 2020)

International Institute of Management "IMI-NOVA"
Licentiate degree, Banking and Financial Support Services · (2011 - 2014).