Fișier CV
VG
Operator suport tehnic

Gender Feminin

address Chișinău

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Profile

Experienced in management, transport administration and auditing. Graduated from the National College of Ireland with First Class Honours in BA (Hons) degree in Business. Strong organisational and communication skills developed whilst meeting strict deadlines, listening to client needs and responding to issues in a timely manner. Adaptable and focused with strong work ethic, critical thinking, problem solving skills obtained by working in a fast-paced environment. Good working knowledge of Microsoft Office (Word, PowerPoint, Excel) demonstrated by working with spreadsheets and client documents on a daily basis.

Languages: English (Fluent written & spoken); Romanian (Native); Russian (Native)

Work Experience

  • November 2022-present | IGT Logistics | Logistics Coordinator

    • Prioritize updates daily- communicate with carrier stakeholders, clients, shippers & receivers, update management internally.
    • Operate macropoint, mapping tools, and CRM to ensure loads are picked up & delivered on time.
    • Verify carrier MC’s + compliance information.
    • Assist in data entry- specifically for RFP’s.
  • May 2021-October 2022 | Zara, Dublin | Management

    • Ensure that customers receive the best service either face to face or over the telephone.
    • Ensure all departments have sufficient staff cover by planning the daily rota in liaison with the management team.
    • Manage the recruitment and inductions of new team members.
    • Fully train and follow up on performance of new staff.
    • Investigate and resolve discrepancies.
    • Maintain accurate records and control employees’ data.
    • Ensure security measures are followed by staff members.
    • Control store stationary orders and cash flow.
  • June 2019-August 2019; Nov- Dec 2020 | PwC Ireland, Dublin | Audit & Assurance Intern (AWM)

    • Worked within the Asset Wealth Management department, which provided unique industry insights and equipped me with work ethic, organisational skills while working with various stakeholders.
    • Attended training courses where I gained a range of transferable skills such as communication, presentation, problem-solving and critical thinking.
    • Gathered practical knowledge of Aura system and improved my Excel skills.
    • Participated in a group project called “Digitizing Professional Services” focused on the use of UiPath software with the aim to automate monotonous audit tasks.
  • June 2018-September 2018 | Gist Logistics, Dublin | Office Administration

    • Worked within the Irish subsidiary of a UK based transport company with clients including Marks & Spencer, Lidl and Aldi.
    • Created ‘Traffic Sheets’ on a daily basis for deliveries to England, which involved planning the route, booking ‘Stena line’ trailers, recording and emailing bookings details to suppliers.
    • Managed a team of 8 staff with responsibility for creating and populating spreadsheets with drivers’ information detailing personal information, daily distance travelled, destination, etc.
    • Attended formal meetings with Senior and General managers once/twice a day to discuss and implement changes and improvements in the data set.
    • Recorded product returned or damaged and lodgments made throughout the day.

Education

  • 2017–2020 | National College of Ireland | BA (Honours) Degree in Business

    • Modules: Economics, Entrepreneurship, Financial Management, Global Business Environment, Technologies for Business, Organisational Behaviour, Management, Irish Law, Marketing in the Digital Age, Introduction to HRM, Financial Accounting, Quantitative Methods, Innovation and Creativity, Capstone Project, Business Statistics, Marketing Management, Economic and Social Policy, Sales Management, Project Management, Strategic Management.
    • 1st, 2nd and 3rd Year Result: 1st Class Honours (Overall Average 77%)
  • 2016–2017 | Colaiste Dhulaigh College of Further Education | Level 5 Certificate in Business

    • Modules: Communications, Bookkeeping, Work Experience, Digital Marketing, Business Administration, Spreadsheet Methods, Business Law, Marketing Practice.
    • Grade: Distinction
  • 2014– 2016 | Fingal Community College | Leaving Certificate

    • Leaving Certificate Examination

Achievements

  • 2020: QQI Award: “BA (Honours) Degree in Business with 1st Class Honours”
  • 2018-2020: Dean’s Academic Excellence Award (NCI)

Interests

  • Sport:
    • Enjoy sport activities such as dancing, cycling and running.
    • Won the first place in a 3km running marathon among more than 1000 participants.
    • Reached my personal target by cycling 120 km a day.
    • Won the first place in a Moldovan national dancing competition among other 15 participants.

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