Fișier CV încărcat

Cabin Crew

Profile

I am a communicative, empathetic, and customer-oriented person who enjoys providing high-quality support and creating a positive experience for every client. I am patient, detail-oriented, and maintain a positive attitude, which helps me handle challenging situations effectively and find quick solutions. I’m eager to grow in a dynamic environment where I can continuously learn and contribute by delivering excellent customer service.

Work Experience

SKY UP
Flight attendant
June 2025 – October 2025

Education

Hotel services, tourism, and leisure
Regency Hotel
University of European Studies of Moldova
2024-now

Cabin Crew Initial Course
First Flight Academy

1. Ensures passenger safety.
2. Provides in-flight service.
3. Handles emergencies and special situations.
   September 2024

Receptionist

1. Managed phone calls and directed them to appropriate departments.
2. Welcomed and assisted visitors, providing information and guidance.
3. Coordinated meeting room bookings and resources.
   July 2024 - September 2024

English Course
Top English School of Today
2022-2023

Expertise

• Customer Service
• Communication
• Problem-Solving
• Teamwork
• Adaptability
• Cultural Sensitivity
• Conflict Resolution
• Time Management
• Multitasking
• Stress Management

Language

• English - B2
• Russian - C1
• French - A2

Rotex SRL
Sales Consultant
May 2024 - September 2024

1. Provided personalized solutions to meet customer needs.
2. Boosted sales through excellent service and proactive recommendations.
3. Managed inventory and organized product displays.

Certification

• Cabin Crew Attestation
• Initial Practical Training for Cabin Crew Certificate, Romanian Aviation Academy
• First Aid Course, First Flight Academy

Volunteer Experience

• Organized the ‘Romanian Traditions’ festival.
• Promoted children's rights.
• Participated in cleaning public spaces.
• Provided assistance in elderly care homes.