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Education

“Olimp” Theoretical Lyceum, Rezina — Real Profile
2024 - present

Skills

Communication & Interpersonal

• Effective communication with customers
• Active listening & empathy
• Public speaking & presentation
• Negotiation & persuasion

Personality / Soft Skills

• Initiative and leadership
• Adaptability
• Problem solving
• Creativity

Digital & PC Skills

• Microsoft Word, Excel, PowerPoint
• Canva (graphic design)
• CapCut (video editing)
• Internet, email, social media use
• Data entry and CRM management

About Me

High school student at “Olimp” Theoretical Lyceum in Rezina, with hands-on experience in sales and customer relations. Excellent communication skills in Romanian, Russian and English. Results-oriented and capable of managing multiple tasks efficiently.

Professional Experience

Call Center Operator / Sales Manager
2025 - present

• Handling inbound and outbound customer calls.
• Presenting and selling products/services to potential customers.
• Providing support and resolving customer inquiries.
• Updating client information in the CRM system.

Extracurricular Activities / Volunteering

President — District Student Council, Rezina
2024 - present

• Organizing and coordinating educational and cultural events.
• Representing students at the district level.
• Coordinating volunteer teams and promoting youth initiatives.

Languages

• Romanian Native
• English Cl
• Russian B2

Career Objective

To develop my career in a part-time position with flexible hours and remote work options, within a company focused on professionalism and innovation. I aim to contribute my skills in communication, organization and sales, while gaining valuable experience in an environment that supports continuous growth.