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WORK EXPERIENCE

MAY 2022 - JAN 2023
VOLUNTEER ASSISTANT
Ukrainian Refugee Support Center - United Kingdom

• Assisted with translation and conflict resolution between refugees and local authorities or service providers.
• Helped clarify procedures and documents, contributing to smoother communication and reduced misunderstandings.
• Developed strong interpersonal and problem-solving skills by interacting with people under stress.
• Received positive feedback for empathy, patience, and accuracy in communication.

ABOUT ME
I am looking for a first professional experience where I can work seriously, learn fast, and do my tasks well. I believe that if I focus and do a good job, I will find the right moment to grow. For me, this position is a great start to build my career.

APR 2022 - NOV 2023
HEAD BARTENDER
The George Restaurant | London

• Training and coordinating a team of waiters and bartenders
• Managing the menu and maintaining relationships with suppliers
• Organizing and supervising restaurant operations

AUG 2024 - JUN 2025
BARISTA
Specialty Coffee | mun. Balti

LANGUAGES
Romanian
Russian
Ukrainian
English
French

EXTRA-CURRICULAR ACTIVITIES

JAN 2021 - DEC 2022
VOLUNTEER AT UKRAINIAN REFUGEE SUPPORT CENTER
Ukrainian Refugee Support Center

• Gained real-life experience in communication, conflict resolution, and empathy.

DRIVING LICENSE
Driving license category B

EDUCATION

2023
GEOLOGICAL ENGINEERING
Alexandru Ioan Cuza University of Iași, Romania | Iași

• Faculty of Geography and Geology - Geological Engineering

2021
HUMANITIES PROFILE
Ion Creangă Theoretical High School, Bălți, Moldova | Bălți

SKILLS

• Customer support chat platforms (LiveChat, WhatsApp Business)
• Microsoft Office (Word, Excel, Outlook)
• Gmail
• Digital communication tools and managing customer queries online
• Typing skills (50+ WPM)