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Professional Summary
Positive, dependable team player with strong analytical skills and a resourceful, adaptable approach to solving both routine and complex problems. Seeking a challenging role where I can contribute meaningfully and make a lasting impact.

Work Experience:

• Customer Service Representative
  Fortus Group – Chisinau | 2024 – Present

  • Respond to inquiries from carriers and factoring companies regarding payment statuses.
  • Request missing proof of delivery (POD) and paperwork from carriers.
  • Enter and update orders in the system.
  • Provide clients with real-time updates on truck location and estimated delivery times.
  • Schedule appointments for pickups and deliveries.

• Driver Log Auditor
  Nova Lines – Chisinau | 2023 – 2024

  • Analyzed drivers' Hours of Service (HOS) logs to ensure compliance.
  • Used multiple platforms to gather, review, and store driving data.
  • Maintained accurate and organized records of driver activity.

• Data Entry Operator
  H.Essers – Chisinau | 2017 – 2023

  • Verified data accuracy and prioritized data compilation for entry.
  • Researched and completed incomplete documents.
  • Created Excel spreadsheets for transport management purposes.
  • Generated reports and performed regular data backups.

Education:

• Bachelors in Business and Administration
  Trade Cooperative University of Moldova: 2012 – 2015

• English Language Studies:
  Linguata School of International Languages: 2012 – 2015

Skills:

• Analytical thinking & problem-solving
• Fast learner, stress-resilient
• Proficient in Microsoft Office (Excel, Word, Outlook)
• Responsible, professional, and team-oriented

Languages:

• English: Advanced (C1)
• Russian: Fluent
• Romanian: Native.