Fișier CV încărcat

Date of birth: 05/07/1986 | Nationality: Moldovan | Address: Durleşti, 2003, Chisinau, Moldova (Home)

WORK EXPERIENCE

OCN CREDIT RAPID SRL - CHISINAU, MOLDOVA

CUSTOMER CARE MANAGER - 21/07/2010 - 31/03/2011

• Managing a large number of incoming calls and emails
• Build a good relationship with customers and explain the company's products and services
• Provided support to clients in financial services

INSURANCE CUSTOMER RELATIONS MANAGER - 01/04/2011 - 31/12/2011

• Concluding Casco contracts for existing customers and providing the necessary information and support

PORTFOLIO MANAGER - 01/01/2012 - 31/05/2019

• Effectively coordinated a team of 4 teammates
• Built a strong collaboration with our clients through difficult challenges
• Leading an energetic team
• Handles high-volume operations with consistency and accuracy
• Participate in leading loans portfolio between 20-23 mln. $
• Preparing reports about non-performing loans, quality performance, and classifications by risk categories
• Customer requirements analysis

FINANCIAL ANALYST - 01/06/2019 - 30/09/2022

• Analysis of business and financial data
• Was part of a self-managed team
• Took decisions by own responsibility
• Actively collaborate with the IT department in improvement processes
• Facilitate internal communications and challenges that occur through working processes
• Gathered experience in time and planning management

PRICEWATERHOUSECOOPERS (PWC) - CHISINAU, MOLDOVA

CMASS ASSOCIATE - 01/01/2023 - 15/09/2024

• Audit process for EU grants for private and public sector
• Collaborate with beneficiaries throughout the audit process
• Analyze the employment contracts and check the information
• Collect data and analyze financial data for other goods and services, travel costs, salary pay slips, proof of payments (bank statements), invoices, and timesheets
• Analysis of the Grant Agreement conditions and check it with the beneficiary's declarations.

NOBLE MANHATTAN MOLDOVA - CHISINAU, MOLDOVA

ADMINISTRATIVE MANAGER (VOLUNTARY ACTION) – 01/10/2023 - 31/12/2024

• Coaching Support Group is a community dedicated to personal and professional development through coaching.
• Our mission is to create a space where people can learn, grow, and develop.
• Our community brings people together from various fields, offering free monthly events and valuable experiences with different topics and speakers

DEEL - CHISINAU, MOLDOVA

PAYROLL SPECIALIST - 20/09/2024 - CURRENT

• Collect, validate, and process payroll data such as working hours, bonuses, deductions, and taxes for employees.
• Ensure accurate calculation of wages, benefits, and statutory deductions
• Understanding and complying with local, regional, and international payroll laws and tax regulations.

EDUCATION AND TRAINING

01/09/1993 - 31/05/2005 Chisinau, Durleşti, Moldova

• HIGH SCHOOL Lyceum "Hyperion"

01/09/2005 - 30/06/2008 Chisinau, Moldova

• BACHELOR'S DEGREE: FINANCE AND BANKS State University of the Republic of Moldova

01/11/2021 - 31/10/2023 Remote

• PRACTIONER COACHING DIPLOMA Noble Manhattan Coaching Ltd

01/10/2022 - 31/12/2022 Chisinau, Moldova

• PROJECT MANAGEMENT Tekwill Academy

22/12/2022

• PROFESSIONAL SCRUM MASTER (PSM I) Scrum.org

23/02/2023

• AGILE LEADERSHIP Coursera

01/03/2023 - 30/06/2023 Romania

• WEMENTORING PROGRAM Women in Tech Cluj

01/05/2023- 05/08/2023 Chisinau, Moldova

• MENTORING PROGRAM Tech Women Chisinau

LANGUAGE SKILLS

Mother tongue(s): ROMANIAN

Other language(s):

• ENGLISH

  • Listening: B2
  • Reading: B2
  • Spoken production: B2
  • Spoken interaction: B2
  • Writing: B1

• RUSSIAN

  • Listening: C1
  • Reading: B1
  • Spoken production: B2
  • Spoken interaction: B2
  • Writing: B1

• SPANISH

  • Listening: B2
  • Reading: B1
  • Spoken production: B2
  • Spoken interaction: B2
  • Writing: B1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

SKILLS

• Google Docs
• Excellent command of Microsoft Office (Word, Excel, Outlook)