Technical Support Analyst (Sage People)

Sage People Support Analyst
Location: On-site
Employment Type: Full-time
Reports to:HRIS Manager

Role Purpose
We are looking for a hands-on HRIS Configuration Specialist with proven experience in configuring HR systems, specifically Sage People or similar HR platforms.
This role is focused primarily on system configuration, optimization, and development. The successful candidate will be responsible for designing, configuring, and enhancing HRIS solutions in line with business requirements.
This is not a pure support role - we are specifically seeking a candidate with strong practical experience in HRIS configuration.Provide system support and ongoing development for the Sage People HR system: administration, issue analysis, configuration, interaction with business users and external vendors. Participate in HR digitalization projects.

Key Responsibilities

Provide 1st and 2nd line support for Sage People: analyze and resolve issues, advise end users
Maintain up-to-date documentation for system processes, configurations, and procedures
Perform system configuration tasks (permission sets, workflows, custom fields, etc.)
Configure and maintain user profiles, role permissions, and approval workflows
Build and support reports and dashboards using Sage Reporting and Analytics
Participate in continuous improvement projects including testing, data migration, and system rollouts
Liaise with internal stakeholders (HR, Payroll, Finance, IT) and external vendors (Sage, implementation partners)
Support system integrations (e.g., ATS, payroll, LMS, BI tools)
Monitor Sage updates and participate in regular system releases

Requirements

Mandatory (Configuration Experience Required):

1+ years of hands-on configuration experience in Sage People or other HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM)
Practical experience configuring workflows, security models, permission sets, business rules, and custom fields
Strong understanding of HR processes (org structure, leave & absence, recruiting, compensation, etc.)
Experience translating business requirements into system configurations
Strong Excel skills and reporting knowledge
English - Intermediate level or higher

Highly Preferred:

Experience configuring Sage People built on the Salesforce platform
Understanding of Salesforce security architecture
Experience in HRIS implementation or transformation projects
Experience with Jira, Confluence, or Service Desk tools
Experience supporting HR system integrations

Personal Attributes

Strong analytical mindset
High attention to detail
Proactive and solution-oriented approach
Ability to manage multiple parallel configuration tasks
Clear and confident communication skills

Why Join Us?
This role offers the opportunity to play a key technical role in the configuration and development of a global HR system. You will work on impactful digitalization initiatives and continuously improve system architecture and user experience across the organization.
If you have real hands-on HRIS configuration experience and are ready to take ownership of system development - we would love to hear from you.

Apply now and become part of our HRIS journey!
a.pelihovscaia@dyninno.com

E-mail: a.pelihovscaia@dyninno.com

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