Head of Sales Department

We are looking for the Head of Sales for Romania market to join our Ecofinance team within Dyninno Group fintech division.

EcoFinance is a fast-growing fintech delivering accessible B2C financial services worldwide. Through brands like Creditprime and Honey Loan, we offer short term loans, instalment loans and lines of credit via our online platform. With over 5 million clients across Romania, Moldova and the Philippines, EcoFinance ranks among the top ten microfinance providers by loan volume. We are now expanding our offerings into digital and virtual cards linked to our mobile apps.

As the Head of Sales for the Romanian market, you will lead the sales function for our online lending products, drive sales conversion rates and portfolio growth by developing sales strategy, mentoring teams, collaborating on a cross-department level and optimizing sales processes and approach.

Key responsibilities:

• Take full ownership of sales processes, including planning, implementation, monitoring, and continuous optimization to achieve business objectives and performance targets.
• Develop and implement strategic and operational action plans to increase sales performance, improve conversion rates, enhance team productivity, and optimize operational costs.
• Lead and coordinate the Sales Department, including managing Team Leaders and their teams.
• Set qualitative and quantitative targets for the call center and branches and monitor their achievement.
• Evaluate team performance and ensure compliance with internal procedures and quality standards.
• Collaborate closely with cross-functional teams such as Marketing, Risk, Compliance, Back Office, and IT.
• Contribute to the development and implementation of sales strategies for customer acquisition and retention.
• Ensure timely resolution of internal and external client requests and maintain effective communication with stakeholders.
• Oversee key administrative processes, including team scheduling, onboarding, probation evaluation, and leave planning.
• Develop and improve internal procedures, methodologies, and scripts to enhance operational efficiency.
• Monitor and analyze performance indicators and prepare reports and insights for management.
• Identify improvement opportunities and implement solutions for continuous optimization of processes and products.

Key Requirements:

• Fluent in English – written and spoken, used in business correspondence and reporting;
• Excellent communication, presentation, and negotiation skills;
• Proactive attitude, solution-oriented mindset, and entrepreneurial spirit

What We’re Looking For:

• Solid technical and operational competencies;
• Proven B2C sales experience;
• Strong people management and leadership skills with a focus on team motivation;
• Solid understanding of business processes and an integrated vision of how sales connects with other departments;
• Availability for business trips as part of the role.

The compensation level for this position will be evaluated/discussed individually based on the level of the skills and competencies of the candidate.

With us you will:

• Be a part of something big – work in a fast-growing, global, and modern company.
• Thrive in a great culture – collaborate in an open, supportive, and fun environment.
• Join forces with a diverse international team to deliver projects with worldwide reach.
• Get the credit you deserve – enjoy recognition programmes that celebrate your impact.
• Keep growing – take advantage of career development opportunities that support your ambitions, attend local trainings and conferences, as well as get access to international online training platforms.
• Receive a paid day off on your birthday.
• Celebrate together – join monthly events, activities, and team traditions.
• Stay inspired in a culture of knowledge sharing – from interactive townhalls to internal lectures.
• Share the success – earn referral bonuses for bringing in great talent.
• Enjoy a modern office with full facilities and relaxation areas.
• Have flexible hybrid work schedule - 1 day remote, 4 days in the office.
• Get meal tickets - 70 Lei for each working day.

If you're ready to lead a dynamic team and make a real impact, we want to hear from you!

Candidate Privacy Notice:
Please note that the processing of your personal data takes place in accordance with the privacy notice, which could be found here: https://dyninno.com/en/privacy-notice-ecofinance-romania/